Jack's - Philadelphia

Jacks is a pretty good restaurant. The chicken is worth trying, but the burgers are pretty average. Staff there is usually nice. I'd recommend it if you've never had it

This morning I chose drive thru and they lady (NyKela) that took my order was very rude. While I was placing my order, she kept asking, “is that all?” As is she was rushing me with my order. ATTITUDE WAS JUST NASTY, and yes you very well could tell thru her tone. I asked for light ice and ended up with a cup full of ice. I went back in and asked for my drink with light ice she had some kind of facial expression .

They do not follow their advertised serving times for breakfast. They will quit serving breakfast 45 minutes before their advertised time.

My fiance and I stopped here on our honeymoon to try something different and the staff was rude and the food was poorly proportioned and not warm. When we walked in the lady at the register got snippy with my fiance when he went to order and then we stood there waiting 5 minutes before being asked to order. I ordered and they didn’t have what I wanted then when I asked for a strawberry cream cheese pie I was told there would be a wait and I said okay that’s fine and come to find out she decided not to put that on our order. I’m not one to complain but very poor service! Highly do not recommend.

Waited 25 minutes on cold food. My husband had to go in and see why we was still waiting after 25 minutes. They claimed that our food had just came up. Not even close to being true bc everything was completely cold. The cheese had done sit so long it was that orangish color. Will not go back!