Smokems Bbq - Phenix City

I went in last week and the service was terrible. There was a short young lady with light hair, I think someone called her Abby and she was extremely rude, very ignorant, she was on the phone the whole time I was at the counter and she wasn't really paying me any attention. I noticed she was also rude to the other employees who were actually doing their jobs! Someone really needs to get her off the front counter. She has no manners and shouldn't be working with the public. The food would have been even better had it not been for her attitude and nasty demeanor. She needs to grow up and be more professional!!!

Very nice establishment. Although i feel like the menu lacked a few BBQ items, the pulled pork tastes amazing!Food: 3/5

Food was good and great barbecue. I just wish the cashier with the dark and red hair was a little nicer and not on her phone while we were ordering. Her answers to our questions were super short and didn't even try to upsell us a drink.

The best barbecue I've ever had. I've been in Alabama just over a year, and after trying a couple other places have decided this is the best. Smokems BBQ is not only delicious, but also very reasonably priced!! As a first timer in their restaurant I wanted to try the chipped pork sandwich as well as the ribs, and for the sides we ordered French fries and the green beans. The French fries were amazingly delicious, and as for the green beans, they were the best I had ever eaten anywhere!!! The ribs were so darn good as well. The crust on them had just the right amount of spices and the meat easily fell off the bone. The chipped pork sandwich was off the charts delicious with mild sauce. We ended up ordering 2 racks to go as well as another chipped beef sandwich. Finally, the staff provided some of the best customer service I have ever received. I foresee many trips back for either take out or a family dinner!! Excellent job.

Wow! Amazing service and great flavors! The chip pork sandwich was outta this world and the green beans were the highlight. You gotta try it!Parking: Easy parking.