The Edge - Phangnga
The Edge
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Food: 4 Service: 4 Atmosphere: 2
Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5
The restaurant absolutely cannot cope with seating, people get up and leave without waiting for their dishes, we wait 2 hours for a child’s order. Waiters do not remove dirty plates from the table Meal type: Dinner Price per person: ฿1,000+ Food: 3 Service: 1 Atmosphere: 1
Excellent people in the service, lovely and nice! Sand under the feet at lunch and dinner is more than nice Service: Dine in Meal type: Dinner Price per person: ฿1–100 Food: 4 Service: 5 Atmosphere: 5
Great place however because of our last experience it will get 1 star. The restaurant is part of a 5 star resort. If you are not a guest at the resort they will not treat you well. We did not have a problem the previous 2 times however the latest experience was really disappointing. We were sat by the host and informed her we were not guests at the hotel and everything seems OK just as the previous times. No one came to our table so I went after someone to at least ask for the menu. When they came they asked again for my room number and I informed i was not a guest at the hotel and I was promptly informed that my food would take at least an hour. I asked if it was because I was an external customer and the person with very poor English confirmed it was correct. So I politely declined and stood from the table. On my way out, I asked to speak to the manager and I was pointed in the direction of the same person who informed me that because I was an external dinner my food would take at least an hour. No explanation, no apologies. Bottom line: if you are not staying at the hotel you will be treated as a second class guest. Never seen this before not in Thailand and not anywhere else in the world.
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