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Contribute FeedbackPapa Luigi, a long-standing fixture in the local pizza scene, is currently experiencing a storm of mixed reviews that signal a decline in quality and service. Customers lament cold and poorly prepared pizzas, unhelpful staff, and incorrect orders marred by rudeness. Conversely, some patrons celebrate the restaurant's vegan offerings and consistently excellent service. While nostalgic diners recall delightful experiences, the recent critiques highlight urgent issues that could dissuade loyal customers. As the restaurant navigates this challenging feedback, they must prioritize improving food quality and customer service to regain their standing in the community.
Absolutely lovely pizza cooked to perfection. Thanks guys. Delivered to my door on time. Fresh ingredients piping hot
Don't usually write many reviews but I need to do this one. The food use to be excellent a couple of years ago but now, all the family gets sick after a take away. You have lost a customer. NEVER AGAIN.
Ordered a pizza within about 1.5 hours of closing. With less than half hour left I called because nothing arrived. They hadnt even done the pizza. I could tell from the asian guy he couldn't be bothered to talk. How rude!! Can be bothered to take £20 though. With hardly any time left they rushed the pizza's out and guess what.. heated up rubbish. I can tell from the rubbery texture of the cheese. I was definitely NOT fresh, so don't even try to insult my intelligence. I will not be ordering from this lazy lot again. I'll be using Dominoes instead. Trash service!
I loved the pizzas for here, but the 2 pizzas tonight where the worst pizzas I have ever, and the fries were so over cooked. Sorry but after tonight's order never again YES THAT BAD
Pizza and salad was great. Garlic bread was burnt beyond belief. Usually perfect so this was a tad disappointing
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