Reviews

Overall Total Score
4 out of 5
Impressive | 2037 reviews

What CompJax likes about Caffe Nero:
Not been to this branch before but it was lovely, swift service, great drinks and pastries. Found a clean, empty table and it was comfortable for a quick 20 minute break. There was a busy vibe about the place and staff kept busy. Enjoyable View all feedback. What Christopher H doesn't like about Caffe Nero:
I love and prefer this Coffee chain to others but, this morning having a Caffe Latte(Oat milk was unsatisfactory! Previous staff (Ladies were faster with taking orders from customers when the cue was more than three customers deep(there was five customers in the cue! . The long spoon I was given was 'bitty ' and dirty aswell as the cup my coffee was put into. This is very obvious due to the dish-washer not being clea... View all feedback.

Reviews from various websites

Menu
5.0 ★ from 20 reviews
Chris
09.03.2022 - 04:25

Great place to drink coffee and has great customer service

George
09.03.2022 - 04:25

Lovely service from Louise, very freindly and efficient indeed !

Claire
09.03.2022 - 04:25

We love coming here, the upstairs is a great place to chill out and watch the world go by.

Michael
09.03.2022 - 04:25

Cafe Nero has excellent people making your coffee. A quiet relaxing stress free environment .

George
09.03.2022 - 04:25

No queue when I entered. Efficient service. Polite staff. Nice drinks. Its a narrow shape shop. It has window high seats. Bench seats facing the wall.

Caffè Nero has garnered a loyal following, celebrated for its friendly baristas and quality coffee that delights many patrons. Customers appreciate the café's inviting atmosphere, spacious seating, and a diverse menu featuring delectable sides and drinks. However, recent visits have revealed troubling cleanliness issues, with dirty tables and inadequate sanitization efforts especially concerning during these times. Staff conduct has also raised eyebrows; negative interactions may deter future visits. While many enjoy the café's offerings, significant improvements in hygiene and customer service are essential for a consistently enjoyable experience at this beloved coffee chain.

Tripadvisor
3.6 ★ from 20 reviews
Christopher
21.11.2023 - 07:31

I love and prefer this Coffee chain to others but, this morning having a Caffe Latte(Oat milk was unsatisfactory! Previous staff (Ladies were faster with taking...

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I8877XCpaulineh
21.11.2023 - 07:31

The Coffee is excellent, staff good . Comfortable Toilets disgusting, please oh please get them clean

therichastill
21.11.2023 - 07:31

Caffe Nero is in the city centre of Peterborough and a really nice little coffee shop. I queued up to purchase my drink and there was a bit of a queue but you c...

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tessas979
21.11.2023 - 07:31

Sorry to say I was totally shocked how dirty this place was. Seemed not to have been cleaned in days and there were even cobwebs on the food/drink fridge. And d...

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watson
21.11.2023 - 07:31

The staff are awesome at this Caffe Nero and one of the main reasons why customers return time after time including me; are always friendly and efficient; they...

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Google
4.3 ★ from 639 reviews
Joe
18.01.2024 - 19:06

Nice cue to get a frap I obviously went at the wrong time of day, Tasted great, service was cool.

Clare
18.01.2024 - 19:06

I thoroughly enjoyed the excellent coffee at this restaurant. The staff were very pleasant, although one of them was a bit quiet and not very smiley, the other...

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John
18.01.2024 - 19:06

We love coming here, the upstairs is a great place to chill out and watch the world go by. The staff are ever so helpful. Free cake for your birthday if you are...

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Thomas
18.01.2024 - 19:06

Café Nero is my go-to spot for coffee and breakfast in Britain. Their coffee surpasses that of other café chains like Starbucks and Costa, and I often indulge i...

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Heinrich
18.01.2024 - 19:06

The staff at this coffee shop is incredibly friendly and the coffee is fantastic. Overall, it's a great place to enjoy a good cup of coffee.

Facebook
4.1 ★ from 26 reviews
Foursquare
4.2 ★ from 36 reviews
Restaurantguru
4.3 ★ from 586 reviews
Yelp
3.4 ★ from 4 reviews
Gastroranking-uk
3.6 ★ from 532 reviews
Int Restaurants
4.1 ★ from 845 reviews
Happycow
4.0 ★ from 1 reviews

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