Kfc - Petaluma

The food was overcooked and not particularly appetizing. If you want to ensure you get quality chicken from Kentucky Fried Chicken, it's a good idea to sample a... read more The food was overcooked and not particularly appetizing. If you want to ensure you get quality chicken from Kentucky Fried Chicken, it's a good idea to sample a piece before you leave. If it doesn't meet your expectations, feel free to request a refund or a fresh serving.

The main dining area seems to be permanently closed, but the drive-thru service was decent. Although they initially messed up our order, they quickly fixed it o... read more The main dining area seems to be permanently closed, but the drive-thru service was decent. Although they initially messed up our order, they quickly fixed it once I checked the food bag to confirm everything was included.

There's no benefit to pre-ordering since you'll still be required to go through the drive-thru. read more There's no benefit to pre-ordering since you'll still be required to go through the drive-thru.

This bucket was empty on the Christmas table during the holidays. I'm not kidding—everyone was craving KFC! read more This bucket was empty on the Christmas table during the holidays. I'm not kidding—everyone was craving KFC!

I was disappointed to find that they ran out of chicken during my visit. I've consistently faced issues whenever I've tried to dine here, but running out of chi... read more I was disappointed to find that they ran out of chicken during my visit. I've consistently faced issues whenever I've tried to dine here, but running out of chicken at Kentucky Fried Chicken is just absurd. Management really needs to improve their inventory management, or I feel misled in some way. Additionally, they should consider temporarily disabling their menu on food delivery apps like DoorDash to prevent customers from ordering items that aren't available, leading to frustrating wait times for refunds of 5 to 7 days.