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Contribute Feedback What Jazlyn Mitchell likes about Crepes N Cravings:
I just came here 20 minutes ago and the customer service was amazing. Looked like a family business. This was my first time trying rolled ice cream and it was delicious. 5 stars View all feedback.
What Jazlyn Mitchell doesn't like about Crepes N Cravings:
Omg... this place is good but they need to hire more help. Poor guy working there had us waiting for over 30 minutes for our order. He was doing everything at once from cashier to preparing the food and serving us... then having more and more people coming in thru the door. I felt sorry for him. People were not sure what to order and we were patiently waiting for him to go back to prepare our meal... it was awful. View all feedback.
In the garden't catalog it yet but I'm really giving it a five stars anywayFood: 5/5
It smells delicious and it tastes phenomenal.Food: 5/5
Reasonably priced and a great variety of options! The chia smoothies were really good. I especially appreciated the excellent and quick service and family-friendly environmentFood: 5/5
We've been to Crepes N Cravings on more than 1 occasion. Everything we've ever tried has always been good. But, they are lacking in the customer service. There was a gentleman and a lady making the orders when we went. Another person had to be called to come help because they were so busy. There must have been 3 groups of people before us. Obviously, they were busy, and we had no problem waiting. 2 people in our party ordered first, and the guy didn't take their order correctly. When it was my turn to order, I had to make a call to someone to ask what else they wanted because they weren't able to make what she had requested. The guy walked away mid order and didn't come back to complete my order. When the girl walked to the register to hand off a completed order, she asked if I had been helped. She had to complete my order because he had just walked away. The 2 employees either don't get along or they have terrible communication skills. You can just see in their facial expressions that they don't work well together. Also, I don't have anything against people wearing earphones at work. But, if you are taking orders, you might not want to wear them, so you can actually hear what people are requesting. The guy took my brothers order wrong, and some of my orders were wrong as well. We didn't complain while there. We knew they were busy, but it is annoying that they don't take the orders correctly, which is probably because they have the earphones on. The lack of good customer service is something we often experience here. There used to be a guy in his 30s who was working here and had great customer service, but I am not sure if he still works there or not. Too bad I can't remember his name to post it. Overall, the food and desserts are great. Just don't expect too much from their customer service. I'd give 5 stars if their customer service improved.
They have a nice selection of crepes and smoothies. Friendly staff.Food: 4/5