Chipotle Mexican Grill - Peoria

I beat a stake bowl. the individual kept on whistling during the portion of the food in the bowl. I didn't feel like eating the spikel of other people today. paid for it and threw it on her dumpster. the problem was not the server, but management loses the quality.

Your employees put my order in someone else’s bag I got their order. You wasted a lot of time and money training and employing these people and I will never eat from this place again. The food tastes bland, cold, and not properly cooked. But a refund makes up for it WHAT A JOKE

I would usually give 5 stars but on this particular day I wanted a bowel with Pollo asado and the liquid cheese. The girl that was helping me said no that's all we have and we have to save it for online orders. Are you kidding me!? So naturally I was irritated by the girls response and then asked to speak to the mod. A few minutes later she came out and I explained what the girl had said to me and the manager apologized and explained that they were having difficulties with there online system and they were having problems getting enough cheese due to shortage. I understood then and I said to the Mgr ok I understand and the girl that helped me should have explained it to me alittle better instead of letting me think that the online orders were more important that people standing in front of you. The Mgr apologized again and said it's above their pay grade to know all the specifics. CHIPOTLE: you must communicate with ALL your associates about things like this so your customers don't get the wrong idea about your company because of lack of communication

Food is always excellent, and staff were awesome too. My friend ordered a bowl, but only ate a bit and was unable to continue because she didn't realize there were jalapeños in what she got. The manager Cody allowed her to get a new bowl at no charge that was more mild.

They forgot to put one of my steak bullets in the bag and I didn't know until I got back to work. They drive all the way back and they recognized me and said they had it on the counter. it was all in order until I realized that they didn't even think it was sorry, and instead they literally said, "I won't recharge you." how was I? Obviously I've already paid. as arrog.