Dunkin' - Pensacola

Horrific experience. We went for a birthday breakfast treat, only to find the dining area disheveled and no one attending the counter. After 10 mins of standing there, making awkward eye contact with a woman working the drive through window, a differentemployee comes up and says we 're not going to help you here, you have to get in the drive through line if you want anyservice. (Which, was easily wrapping around the building at this point). Unquestionably rude and dismissive, not to mentionruining the birthday experience for my child. At the very least, you would think they would lock the doors if they 're notwilling to provide any level of service.

I have to say the worst experience at a Dunkin ever!! I watched 5 vehicles drive out of the drive they lane after no one taking an order for 15 minutes. I ordered coffee no one informs of me and it took the 10 more minutes just to take mommy money at thewindow. Again no one in the line. You ask maybe they were busy inside no only person inside was the lady who was I. Front of methat drove around and walked in. I then had to pull around to front of building and now working on 12 minutes and still waitingon a box of coffee. Super sad customer service.

I have to say the worst experience at a dunkin. I saw 5 cars from the drive after which no one took 15 minutes to take a job. I ordered coffee no one informed about me and it took 10 minutes to take mama money in the window. no one in the line again. They may ask if they were not busy in any single person, was the dame I was before me who drove around and came in. then I had to move around in front of the building and now work on 12 minutes and wait for a coffee box. super sad customer service.

Wonderful experience. we went to a birthday breakfast, just to find the area revealed and no one at the counter. After 10 minutes standing there, with a woman who works the running gear through the window, another hired comes up and says we will not help them here, they need to drive through the line if they want a service. (which was slightly wrapped around the building at this place). unquestionably rude and repulsive, not to mention the ruining of the birthday experience for my child. at least they would think that they would lock the doors if they are not willing to provide any service.

I have placed my order on her running gear, it was the biggest mistake i made! it took 24 minutes from my order, 2 donuts 2 hash browns. ? there were 3 cars in front of me no psychic insight in the interior. I'm sorry, but that's totally unacceptable. the young lady in the window was very sweet. that's the only reason I gave two stars.