Chili's - Pensacola

Looked at the bar and had a great time with friends. the bartender was amazing. watch their work the bar and make several drinks during the order

We always enjoy our chili’s tonight the one waitress, which I forgot their name, but she was a great waitress fun to talk always laugh a smile on her face.

Foods typically fine. Tho I've ordered takeout a few times from this location and they consistently forget an item. Also the estimated time for food to be ready for takeout is always way off. I've had good get done 20 minutes before the time I was given so by the time I get there, it's cold. Or I've showed up at the time stated and no one brings it out for 15-30 minutes after. Just a bad experience all around.

Ordered to go online and got there 10 mins early for my order. waited 20 mins in the parking lot for CURBSIDE pickup. eventually went inside to just see my food sitting on the shelf. got home, food was cold, no dressing for the salad, paid for extra chicken didn’t happen, and the portions just keep getting smaller and smaller also soggy texas toast. 10/10 would not recommend anymore.

Tried to place an online to go order, the site was down so tried calling three times after being disconnected twice and no contact ever. The phone just rang and rang. Decided to go there and parked in the to go order spot and went inside to place an order, the girl said she was new and was told not to answer the phones. We placed our order, told her what number parking spot we were in. Waited and waited and waited. Finally after 43 mins of waiting and them not being busy at all decided to go see what was taking so long. They said just a few more minutes. We noticed a few other cars waiting outside and we seen Togo orders sitting inside so we asked if anyone brings them outside, no one knew the answer but than someone came hurrying around the corner and grabbed some bags to take outside. Our order was finally ready and of course there were mistakes made, and the food was cold.