Dunkin' - PENNSBURG

Coffee, Donuts, Coffee & Tea
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Dunkin'

Dunkin'
2.8 / 5 (2277 reviews)

Description

This restaurant has gained a reputation for its inconsistent service and food quality. While some guests praise the friendly staff and swift service, others express frustration over long lines, incorrect orders, and cold meals. The dining atmosphere leaves much to be desired, with claims of misery among employees impacting customer experiences. Despite these issues, certain patrons highlight standout dishes like Hash Browns and breakfast sandwiches. The drive-thru service is noted for its friendliness, though navigating the parking can be challenging. Overall, while there are bright spots, ongoing operational inconsistencies hinder a completely enjoyable visit.

Last update: 12.06.2026 from: Jonathan

Feedback

★ 2.8 / 5 from 2277 reviews
jonathan-seltzer
13.03.2025

Always greeted like family and with a smile! Angel and her crew are the best!!! Food: 5 Service: 5 Atmosphere: 5

marlene-pineda
13.03.2025

Meal type: Breakfast Food: 5 Service: 4

melanie-carter-teach
13.03.2025

I love Dunkin BUT. I always go there in a good mood and they are always rude. I get people have bad days but at least try to be nice to the folk who KEEP YALL IN BUSINESS. I either get extra stuff I ain’t order or the order is wrong. It takes two seconds to LISTEN TO AN ORDER. If yall wanna QUICK then be QUICK but ACCURATE. Trust me no one wants to work but we work to keep a roof over our families heads. The LEAST YALL can do is be kind for two SECONDS to serve the community their drinks and food.

jessica-star-fern24
13.03.2025

This location has the most miserable set of employees I've ever encountered at any establishment. I don't know why you would continue to work somewhere where you're so miserable you have to ruin everyone else's day..staff change needs to happen

john-bruno-3
13.03.2025

This place is the absolute worst Dunkin’ Donuts ever! They are extremely overpriced and they give you your food smashed into a tiny bag, they charged me over $30 for 4 wraps and some hash browns, the hash browns were smashed to the point were you couldn’t pick them up they were stuck to the wrapper. The customer service is terrible the lady at the window is extremely rude, they don’t do anything to fix the complaints they just give you attitude because you’re not happy paying $30 for garbage. Ignorant and over charge you all the time, ask for a receipt and watch the attitude you get in return. Save your money and go somewhere else your gonna hate your experience at this place, a bunch of idiot kids and ignorant grown ups, much like the current administration lol

FAQ

You can use the WLAN of the establishment at no extra cost.

The restaurant is accessible and can therefore also be used with a wheelchair or physical disabilities.

The restaurant accepts the common credit cards.

More information

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