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Contribute Feedback What User likes about Penfield Pizzeria:
Recently, I ordered a variety of items: medium pizzas, roasted ravioli, pan pizza, calzones, and fried dough. Each dish is beautifully presented and distinctly different in flavor. I can confidently recommend this place to anyone looking for an exceptional dining experience. View all feedback.
What User doesn't like about Penfield Pizzeria:
I ordered a pizza, but it was cold by the time I got home. When I called the manager to report this, he was unprofessional and rude. It’s clear that he doesn’t care about his customers. I love Mark's pizza, but after this experience, I won't be ordering here again. View all feedback.
Ordered a large pizza wings and calzone for the family tonight food was excellent but i enjoyed my delivery driver even better as he is the founder of Patriots 4 First Responders and seeing the Officer Daryl Pierson and Officer Anthony Tony Maz memorialdecals on his truck hit me hard and that he had his amber white lights on for safety was a real plus for me to hear he wasveteran and i recognized him from the news i hope he delivers our pizza all the time thank you for supporting our men in womenin uniform locally and around the world
Ordered a big pizza wing and calzone for the family tonight food was excellent, but I enjoyed my van even better as he was the founder of Patriots 4 First Responders and see the Officer Daryl Pierson and Officer Anthony Tony Maz reminders on his truck hit me hard and that he had his amber white light for safety was a real plus for me to hear that he was veteran and I hope he was out of the news that he was out of
Pizza dough has been inconsistent at this place. Normally I love this shop but something happened to the quality of the dough.
$100 order for 11 people. 4 orders of wings. 9 kids in the house. I ordered mild, medium, hot, and a boneless. The three orders of regular came so hot that no one could eat them. I call the manager and he offers $20 store credit for $35 of wings that are ridiculous. No offer to replace or pick them up. Sure, take your $20 and lose $100-$150 a month when we order out for the kids. Guess we need a new pizza joint. The only reason I?m leaving a 2-star instead of lower is because my kids liked the pizza! Too bad the manager couldn?t find a better way to a resolution. We never complain and are not those people looking for handouts. When we spend $100 on pizza-wings? I expect that it will be edible. Instead, I get a manager accusing me of lying and not understanding how hot ?medium? is. We order there all the time? they?ve never been like that. To say ?well, the manager mixed it himself sooo?? really? Okay. We will go elsewhere.
13 February 2022 The pizza was just ok. I don't know why we keep coming back. I guess we're hopeful that the great pizza they used to make will return!!