Jersey Mike's Subs - Feedback
Reviews
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Last update : 30.03.2023
The food was fantastic, but I had to redo my sandwich order twice. The orders I received over the phone were completely different from what I had requested.
I really enjoy the Philly cheesesteak subs! My boyfriend is a huge fan of the Italian sub. When it comes to desserts, my favorite is definitely the brownies.
The staff at Jersey Mike's Subs is fantastic! They work tirelessly and always remember my order. The best and healthiest subs in town. Highly recommended!
I recently tried this Jersey Mike's Subs location for the first time, usually visiting the Fayetteville one when I'm in town. The atmosphere was enjoyable, and the Philly cheesesteak tasted great. The staff were also very friendly. The only downside was that although the menu listed root beer, I couldn't find any available.
I’ve noticed that the servers at Jersey Mike's Subs can be quite rude, and at times it even feels a bit discriminatory. When I visit, I don’t feel welcomed or treated equally, which is disappointing because I really enjoy their subs. I probably won’t be returning. However, there is one woman, whose name may start with a J, who is always kind. Unfortunately, everyone else I’ve interacted with has been impatient and unfriendly. If you don’t like serving people of all backgrounds, maybe consider a different job.
Jersey Mike's Subs offers a mix of experiences, characterized by inconsistent food quality and variable service. While some patrons rave about the delicious subs and friendly staff, others report disappointing encounters marked by poor hygiene practices and unprofessional behavior. Concerns regarding inconsistency in portion sizes and lack of empathy from staff are prevalent. Despite these issues, many guests appreciate the fresh toppings and enjoy the inviting ambiance. Overall, this restaurant has potential but requires improvements in service and food preparation to meet customer expectations.
Last update : 18.07.2023
I had dinner here yesterday, and the food was simply fantastic. The cookies and brownies are so delicious that they practically melt in your mouth!
I absolutely adore this restaurant! I travel all the way from Dillon just to savor their amazing subs!
The food was delightful, and even though the staff was limited, the employees demonstrated remarkable professionalism and skill.
Wow, I only crave subs from Jersey Mike's. I always order the mini combo and it always leaves me full. The staff is consistently friendly. Located in Pembroke, NC, my friend enjoys it as well.
Great food and service
Last update : 28.02.2025
Normally I am very pleased but today was not the case. I placed my order online yesterday for my team holiday lunch, even had someone call to verify, we get there at the designated time and guess what my order had not been touched. The staff found theorder ticket and literally just looked at each other as if they did not know what to do, so now we are waiting for thesandwiches that were already suppose to be prepared and there was not a bit of empathy shown. Maybe next time will be better.
This place can be quite inconsistent. When it delivers, the subs are great, but when it doesn’t, it’s usually because they skimp on the meat. There have been times when I've ordered a large steak and cheese or cold cut sub, only to find that the meat is so sparse that I have to consolidate it from one half to the other just to have enough for a decent sandwich. The toppings are always fresh, and my orders are consistently accurate, which I appreciate. I would have rated this place 5 stars if it weren't for the varying quality of the subs. Given how pricey Jersey Mike's subs are, I expect them to provide enough meat—instead, I often feel like I’m paying for a giant size sub but end up with what amounts to a regular size when I have to merge both halves.
The food is good but they're work ethic could use improvement. Especially when your got 4 employees working and it takes 15 minutes to get 2 giant subs made
I had an extremely disappointing experience at Jersey Mike's Subs. The staff were playing loud, offensive music with explicit language, including racial slurs like the "n-word." Not everyone was wearing aprons, and I witnessed employees handling raw chicken and steak, then touching raw onions without following proper hygiene practices. Some of the workers appeared more like customers who had wandered behind the counter to prepare food. With such issues, management's absence was very noticeable. This certainly did not reflect well on Jersey Mike's or their menu.
The food is excellent, and the staff is amazing! They are very attentive and friendly!
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