A&w - Payette

During our recent visits, we found the restaurant to be quite pricey, so I decided to give it another chance to see if it was just my impression. Unfortunately,... read more During our recent visits, we found the restaurant to be quite pricey, so I decided to give it another chance to see if it was just my impression. Unfortunately, it's clearly not just me. The food is extremely overpriced and doesn’t justify the cost at all. Even the water, which I was charged $1.50 for (and should have been included with my combo), tasted like it came straight from a nearby swimming pool. I tried several different items on the menu, hoping for a better experience, but I was let down by every single one. I won’t be going back.

The customer service is excellent, and the dinner setting is charming with its vintage decor! The burgers were a bit overcooked on the day I visited, but everyt... read more The customer service is excellent, and the dinner setting is charming with its vintage decor! The burgers were a bit overcooked on the day I visited, but everything else was fantastic!

There’s far too much leniency at this restaurant. As a paying customer, I expect to receive exactly what I ordered—not what you think I should have. I’m really... read more There’s far too much leniency at this restaurant. As a paying customer, I expect to receive exactly what I ordered—not what you think I should have. I’m really getting frustrated; every time I order, I get the same burger, and it’s always something different! The inconsistency is unacceptable, and the management is doing a poor job. Who is actually in charge here? Do they even have a boss?

I hadn't visited A&W in a while, but I was pleased to find the food still excellent and the wait time short. The staff were all friendly and attentive. Their me... read more I hadn't visited A&W in a while, but I was pleased to find the food still excellent and the wait time short. The staff were all friendly and attentive. Their menu offers a great variety that keeps me coming back.

The food was decent, but a staff member accidentally dropped her tablet on my car and didn’t apologize, which was disappointing. read more The food was decent, but a staff member accidentally dropped her tablet on my car and didn’t apologize, which was disappointing.