Mcdonald's - Patterson

This location chooses their Drive thru wait time over making a sale and fulfilling customer order. Went here on lunch ordered 25.00 worth of food got to window... read more This location chooses their Drive thru wait time over making a sale and fulfilling customer order. Went here on lunch ordered 25.00 worth of food got to window to pay, gave employee credit card. She runs the card and the system beeps and she tells me mycard isn't working implying my card is declining) do I have another. I let her know the card is fine. She runs it again samething saying it's the system. Another person comes tries it and says I need a different payment as my card is not working.Irequest they use a different register and was told they can't do that and that I would need to come in. I let them know tocancel the order and left. Went to Wendy's ordered food used same card and instantly went through and got my food. All thisbecause they didn't want to take time to use a different register so their bosses can be excited about their fake drive thrutimes.

I stopped in on my break and I work nights so there were no other people ordering. My fries were cold and they messed up my chicken sandwich! I called to compla... read more I stopped in on my break and I work nights so there were no other people ordering. My fries were cold and they messed up my chicken sandwich! I called to complain and they said come back in but on my lunch they are closed. Dialed the number today andit rang and rang and rang, no answer and they are open until 1am! I'm very upset

We went to this place about 20 times. 19 times orders were screwed up. Then customer service is bad. As we complain, every working person wont listen and put th... read more We went to this place about 20 times. 19 times orders were screwed up. Then customer service is bad. As we complain, every working person wont listen and put the blame on us. Attitude/ego is issue.

Recently, I have been using the McDonald's mobile app to place my orders. I find that the orders are more accurate this way. The drive-thru line at this locatio... read more Recently, I have been using the McDonald's mobile app to place my orders. I find that the orders are more accurate this way. The drive-thru line at this location is always long, so it's much more convenient to order directly through the app and browse the menu digitally.

Orders take forever. My dine in orders have been skipped on more than one occasion. Ok on friendliness. Drive thru sucks. Always asked to park and then have to... read more Orders take forever. My dine in orders have been skipped on more than one occasion. Ok on friendliness. Drive thru sucks. Always asked to park and then have to wait at least 5-10 minutes.