Little Caesars Pizza - Pataskala

Let me start by saying that I love Little Caesars pizza. However, this location has had some ups and downs with staffing issues and that is understandable. Tonight I ordered and paid for a classic pepperoni on the app. I sent my daughter in with the code to get the pizza out of the pizza portal and a couple dollars to get our dips. She is 12 and more than capable of this. She had problems with the code so she asked the employee at the register for the order. He got it for her. She then asked for the dips and zap pac which he had her repeat 2-3 times. He then takes the pizza from her, put it back in the warmer, walks to the back, and returns a few minutes later completely ignores my daughter and proceeds to help the next customer. She signals me to come inside because now she’s confused and feeling awkward, not knowing what was happening.This location is recently “under new management”. I am a retail store manager so I have to know why would the “new management” put someone on the register who doesn’t fully understand English? 78% of the United States population speaks English. By no means am I against him working there! But he should not be on the register if he can’t understand the customers order. He didn’t even go get someone who could help! He just ignored her!It’s called CUSTOMER SERVICE for a reason!On another note the pizza quality has been declining ever since the “new management” took over. I miss the previous manager. I never had any issues with this location while he was there! He at least knew what customer service meant!Kid-friendliness: What kid-friendliness? The guy IGNORED my 12 year old!

Stopped in at lunch to order three pizzas and the two people working there did not speak any English and the order was messed up over and over and I finally just got what I could and never did get what I wanted. Weird foreign music playing also. Send somebody to this restaurant that can speak English or this is my last trip in here and I usually stop once a week. I'm not sure what kind of marketing you're trying to accomplish at this location. The pretzel pizza is one of my favorites you can get at Little Caesars but they only offer for a short time and then take it away the rest of the year and then bring it back for a month and do away with it. I know they get a lot of requests but apparently they're not selling enough or don't really care what the masses want.

Today we put in an order on the app and when we got there they acted like they had no idea and had never seen the order before. So we pulled up the app and showed them the order and payment. Then they said ohh yeah DoorDash accidentally took that and just expected us to walk away apparently- even though we had paid for food and been given no food. They had to be talked into making it for us. Not sure what is going on there, we also didn’t even end up getting what we ordered, but were already too frustrated to deal with that too.

Once in awhile we just want a pizza right quick. We like Little Caesars. Good crust...we save some crust to dip in garlic butter later. Mmm mmm.

The last 2 times I have been here my pizza is still uncooked! I brought it back both times and the lady in there said “what still raw”? They know they are serving under cooked food and still sending it out! I asked for a refund and someone that didn’t speak English handed me a pepperoni pizza? So I drove there 6 times to get 2 uncooked pizzas and then to get exchanged a 16.00 deep dish supreme pizza for a 6.99 pepperoni pizza! This place has really went down hill! I wish someone from corporate would shut this down or make them sell, they are ruining little Caesar’s reputation!