Hoolala - Pasig

The boneless chicken with cheese ordered. had a hard time back, then decide which taste to choose. I had bonchon on the back of my mind, so we decided to buy the soy taste. first we thought that 380 pesos was a bit expensive for half order, but the portion size was good enough for 3 people, so it was okay. the amount of cheese was tempting and it really made me enthrall. that was good, I like it was crispy, but. the soy has ruined everything! not sure whether it should taste so because it seems spoiled. we tried to remove the soy to enjoy it, but we failed. I shared this story with my friend and she said they didn't have this problem. she has even...read more

So after a year I went back to hoolala, because I slept after her boneless chicken cheese and to my surprise they changed their whole menu! yang nyum, padak (which I also love! snow chicken and of course the boneless cheese melt was no longer available! they now offer samgyupsal, each table has Korean grills and all, I guess they gave to the unlimited samgyupsal trend? I was so disappointed. but their original huh and their kimchi were still the bombs. I give them that. also the service was a little bad. they must literally remember the people they asked for water, utensils, etc. before they notice them. hoolala, you failed me.

They have a bad service. the amount of the huh per order also went back. if it weren't for the tw and the music, I would rate them lower. they play kpop music/mv/shows.

Terrible customer service! he waited for more than 30 minutes for the boneless cheese melt garlic just to give it to another customer. they insisted that we take the sweet chili instead when I specifically told the server that we can not eat sweet. they said they could prepare the garlic taste, but we had to wait again. Never again!

Service took too long. Took about 40mins for just a piece of chicken and rice. Had to wait that long and was served with a ****, undercooked chicken. Asked to cancel the order after i was served, was told that i couldnt cancel. They offered to recook the chicken..and i had no other choice. So not worth it.