Wingstop - Pasadena

This is the worst place to order food from. I waited for 26 minutes to receive two small meals. The staff ignored everyone at the counter after they paid for th... read more This is the worst place to order food from. I waited for 26 minutes to receive two small meals. The staff ignored everyone at the counter after they paid for their food. We have been waiting here for 20 minutes.

The service was slow, especially once the restaurant got busy. The staff was friendly, but the boneless wings were very small and reminded me more of McDonald's... read more The service was slow, especially once the restaurant got busy. The staff was friendly, but the boneless wings were very small and reminded me more of McDonald's nuggets. Overall, the meal was not worth the $30 spent on two meals.

Last night, I ordered the chicken thighs and requested them to be tender with BBQ sauce on the side. However, unknown to me, they must have added something spic... read more Last night, I ordered the chicken thighs and requested them to be tender with BBQ sauce on the side. However, unknown to me, they must have added something spicy because my mouth was on fire.

Fast and attentive service all around. read more Fast and attentive service all around.

Hair in my food when I called about I was told no that 's not true it must of came from me or someone elseI don 't hang with anyoneI was at work and it was in t... read more Hair in my food when I called about I was told no that 's not true it must of came from me or someone elseI don 't hang with anyoneI was at work and it was in the box when I opened it a long 6 inch strend of burgundy purplish hair I threw it out and I already knew if I called them they were going to say that and guess the manager did just thatShe told me no one there has long burgundy hair I said not true a few of them has long hair the manager had long hair I couldn 't remember what colors they had because I wasn 't paying that much of a attentionBut bottom line I 've paid a good amount of change in wingstop for good quality food and serviceThe service sucked bad attitude and the manager wasn 't all that friendlyWhat 's bad is I 've worked in the c restraint business for 91/2 yrs of my life I put good quality into everything I make its not just a job it 's a passion of mine I like cooking ....and I know as a cook that good service excellence commodities are supposed to go along with what your contributing to in the food industry and that the number 1 motto is the customer is always right unless proven otherwise but the way I was treatedI give that place a 48 in their expertise and services in food and servicesAnd I advise anyone else if you don 't want to ear someone 's hair I suggest you go to a different wingstop if you want to eat hair a barbershop has all the hair you want just throw some lettuce on it some chicken tomatoes what ever you 'll be good to goBut anyway that 's allSincerely unsatisfied customerI must of put the hair I 'm it unbelievable I didn 't even open the box till I got in the work truck to eat but anyway