Shipley Do-nuts - Pasadena

Waited 15 minutes behind a jeep. Only to get to the window and see only one young lady dispatching both front and drive through!! I know owner knows when sales... read more Waited 15 minutes behind a jeep. Only to get to the window and see only one young lady dispatching both front and drive through!! I know owner knows when sales are going to be up specially when weather is going to be cooler. Almost felt likegetting off and helping her but that?d make the owner richer!!! I hope this young lady gets paid for two at least every time shehas to work alone! Even if employees called in last minute I hope she gets compensated extra for her effort!!! Time I left thewindow cars were all around and more than 4 people inside

1:30 in the afternoon... clearly the lady inside decided that the customers are not good enough to be allowed to come inside. I told her if I 'm not allowed to... read more 1:30 in the afternoon... clearly the lady inside decided that the customers are not good enough to be allowed to come inside. I told her if I 'm not allowed to see what I 'm ordering then I am not going to do business here. She said You 're not cominginside. so I left. Talk about rude

Need to change hours from being open at 4am because they are definitely not prepared by that time which makes going pointless. 15 minutes after supposedly being... read more Need to change hours from being open at 4am because they are definitely not prepared by that time which makes going pointless. 15 minutes after supposedly being open nothing is ready and I even called at 4am to verify that they were open and the lady said5 minutes but when I showed up still wouldn?t even answer the drive thru.

Great job, Shipley's! Your donut holes were delicious, and the jalapeño cheese Kolache was fantastic as well. This is the only Shipley's location I've visited i... read more Great job, Shipley's! Your donut holes were delicious, and the jalapeño cheese Kolache was fantastic as well. This is the only Shipley's location I've visited in the Pasadena area, and I really appreciate your staff for making my order quick and easy.

While it's not my top choice for donuts, my boyfriend is a big fan of their kolaches. He absolutely loves them and always recommends them. I've had my fair shar... read more While it's not my top choice for donuts, my boyfriend is a big fan of their kolaches. He absolutely loves them and always recommends them. I've had my fair share of good kolaches in the past, but I have yet to try theirs.