Kfc - Pasadena
Kfc
Description
KFC’s local outlet delivers a mixed experience. While the restaurant is clean and staffed by friendly, dedicated employees who go the extra mile, food quality and order accuracy remain inconsistent. Patrons praise the wings, mashed potatoes, and sweet tea, but complaints include unavailable menu items, bland seasoning, missing sides, and even undercooked chicken. Language barriers and slow service in the drive-thru add to customer frustration. Despite some management improvements and positive interactions, there is clear room for better inventory management and quality control to ensure a consistently satisfying visit.
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Feedback
Saw a commercial and had only $6 meal. It wasn't worse, but I'm not begging. Food: 3/5
I guess there’s a new manager now. How are you going to tell me that I can’t get the Buffalo sauce you add to the sandwich on the side if I have been getting it this way for a year now?! I will gladly pay extra for the extra sauce. If a customer wants extra sauce it would honestly be silly for you to refuse to sell it to them. We all have different taste buds, you have it, sell it. I guess it’s not about making the customer happy, even when willing to pay extra. He stood there with his arms crossed as he watched his employee tell me no too. 6:20pm I’m talking to you, girl that helped me out, you were great and just following orders. Thank you!
I just wanted to give a big thank you to the ladies at the restaurant! About 30 minutes ago, I ordered the 11-piece wings. I spoke with the wonderful woman taking my order and asked her if she could do half. However, I realized that 11 isn’t a number that can be easily divided!
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FAQ
More information
QR-Code for the menu
