Kfc - Pasadena

Chicken, Chicken Wings, Fast Food

Kfc

★ 2.9 / 5 (3035 reviews)

KFC’s local outlet delivers a mixed experience. While the restaurant is clean and staffed by friendly, dedicated employees who go the extra mile, food quality and order accuracy remain inconsistent. Patrons praise the wings, mashed potatoes, and sweet tea, but complaints include unavailable menu items, bland seasoning, missing sides, and even undercooked chicken. Language barriers and slow service in the drive-thru add to customer frustration. Despite some management improvements and positive interactions, there is clear room for better inventory management and quality control to ensure a consistently satisfying visit.

Last update: 17.01.2026 from: Olaf

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★ 2.9 / 5 from 3035 reviews

Was User at Kfc a mag?
Just wanted to give the ladies a huge thanks today..literally about 30 minutes ago! So I ordered the 11 piece wings right!? And I ask the I must say the beautiful lady who took my order lol. I asked her could she do half and half! Not thinking at that particular moment 11 is a number that doesn't divide equally!! ?.. but what stood out the most importantly is she went the extra mile to go speak with her coworker in t... View all feedback.

What User dislikes about Kfc:
I was extremely disappointed with my experience at this restaurant. I ordered a famous bowl, but it arrived with only five pieces of chicken, which felt far too little. When I inquired about getting more chicken, the manager told me the only option was to purchase popcorn chicken, which costs more than the bowl itself, instead of addressing the issue. This was my first and last visit to this establishment. View all feedback.

Кирка

08.03.2023

★ ★ ★ ★ ★

What are you waiting for? I ordered a chicken sandwich and they gave me 3 *Tiny* small, cold chicken tits on a bungalow instead of a real chicken sandwich. And my fries didn't give me either. Couldn't even get a replacement. The worst are KFC I've ever been to.

Nyasia

08.03.2023

★ ★ ★ ★ ★

Saw a commercial and had only $6 meal. It wasn't worse, but I'm not begging. Food: 3/5

Nyasia

09.03.2023

★ ★ ★ ★ ★

Food fresh, but very slow. Don’t stop here if In a hurry.

Olaf

18.04.2023

★ ★ ★ ★ ★

I just wanted to give a big thank you to the ladies at the restaurant! About 30 minutes ago, I ordered the 11-piece wings. I spoke with the wonderful woman taking my order and asked her if she could do half. However, I realized that 11 isn’t a number that can be easily divided!

Mirela

18.04.2023

★ ★ ★ ★ ★

The entire staff is friendly and welcoming. It seems like you have a new management team in place. I've never had any issues with the food quality. I really hope you bring back the wedges, though.

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