Dots Cafe - Pasadena

Banana cream cup cake was amazing. Went here after some idiot crashed into my friends car. Staff was kind and gave recomenfations. Decorations were cool and they had a water station.

Lovely coffee shop with unique, floral feel. Lots of sweet offerings, but full breakfast plates too.

I love coming here for breakfast and cupcakes. So tasty and light flavors..I have tried most cupcakes and nothing is too sweet or over piwering...today I tried the bakers choice of BP&J cupcake...as a person who doesn't enjoy peanut butter too much it was amazing..the way the peanut frosting blended with the jelly it was so yummy! I also grabbed a daily special with a vanilla latte and a bacon breakfast sandwich! They also offer meal preps and lunch!

Kids love coming here. It’s a special treat when we grab cupcakes or lunch at this place. Don’t have to say much about what to expect here… seasonal cupcakes and tasty sandwiches, salads for lunch. Love their variety of food and it’s a little bit more festive this time of year with their holiday decorations.

Food was great just never got to enjoy it! Honestly such a disappointing experience, we were recommended this place from a local we had just met and were so excited to eat here. When we got here we got even more excited because it was so cute inside. Sat and waited about 25 minutes for my friends food, Katherine apologized but never said anything about my food. Friend went and asked about getting ranch and then asked on behalf for my food. Young guy up front said it would be out in a minute. The curly haired young girl tried bringing out another persons food to me and I told her that wasn’t mine. I then asked her where MY food was and she said they didn’t have that order and had said they had given mine to someone else and they could get another order going and I told her then I wanted a refund. She seemed very apathetic I don’t know if she was the manager but Katherine didn’t come out to apologize. Overall such a terrible awful customer service experience, if you’re the manager or owner and you’re reading this please train Katherine and your other staff how to properly handle these situations. We will never return and never recommend to anyone ever.