Kb Grill - Parowan

Passing through, headed to SLC. I was starving and needed fuel. Low and behold they had a grill that served up burgers etc. Very good food for the road, very cl... read more Passing through, headed to SLC. I was starving and needed fuel. Low and behold they had a grill that served up burgers etc. Very good food for the road, very clean, and great customer service. I especially loved the local feel and how they support the community!! I'll be back!

When I called the manager, she assured me that those charges would disappear, but they didn’t, and I ended up getting charged. I reached out to the manager agai... read more When I called the manager, she assured me that those charges would disappear, but they didn’t, and I ended up getting charged. I reached out to the manager again, and she directed me to their head office, where I spoke to someone who told me there was nothing they could do. They suggested I take it up with my bank instead. I was frustrated because I shouldn’t have to go through this hassle due to their system failing. I even asked if I could receive a cash refund since I don’t live far away, but they refused. So if you decide to pay in cash, be aware that you may end up overcharged. While the food is great, the customer service from management leaves much to be desired. If you want to risk being overcharged for your meal, this is the place to go.

I had a very disappointing experience with the service provided by Rhea at the register. She was extremely rude and unprofessional. I won't be returning. I reco... read more I had a very disappointing experience with the service provided by Rhea at the register. She was extremely rude and unprofessional. I won't be returning. I recommend heading two miles into Parowan to visit the Maverik instead.

The fish and chips here are fantastic—much better than steak fries! They're not greasy at all, just really tasty! Plus, the place is impressively clean! read more The fish and chips here are fantastic—much better than steak fries! They're not greasy at all, just really tasty! Plus, the place is impressively clean!