Tim Hortons - Paris

#28 - Fast Food - Paris, #36 - Asiatic - Paris, Breakfast

Tim Hortons

Tim Hortons
3.3 / 5 (1127 reviews)

Description

Tim Hortons has received mixed reviews, reflecting a dichotomy between service quality and customer satisfaction. While some patrons praise the friendly staff and pleasant atmosphere, others express frustration over consistently poor service, uncleanliness, and incorrect orders. Reports of issues like cold beverages and unsatisfactory food quality in the drive-thru are common, suggesting a concerning lack of attention to detail. Despite a supportive owner and ample facilities, many customers feel that improvements are urgently needed to restore confidence in this beloved chain. Overall, the restaurant's performance leaves a significant number of guests disappointed and seeking better experiences elsewhere.

Last update: 17.01.2026 from: Meagan

Feedback

★ 3.3 / 5 from 1127 reviews
meagan
23.05.2024

The last 2 times going to this Tim hortons the bathrooms are completely disgusting, yesterday as I was walking out of the restroom distraught about the condition I come out to a lady in a grey sweater, messy blonde bun with glasses yelling at me about how they cannot sell the smile cookies until today as it won’t go to charity. My mother in law had asked when they were available as they were being made in the dining room and my toddler saw them (and we know toddlers) anyways the girls face was beat red yelling at them about the question, then continued to turn around and have a smirk on her face to an employee after telling off my mother in law, toddler me completely clueless as I had just gone to the washroom while they were ordering. Completely disgusted with the lack of customer service the condition of this restaurant. Last time we had went we got her a cookie and the bag was sopping wet. Just a gross place all around. Service: Dine in Meal type: Other Price per person: CA$10–20 Food: 1 Service: 1 Atmosphere: 1

milind-patel-1
23.05.2024

Employees were friendly. Meal type: Other Price per person: CA$1–10 Food: 4 Service: 4 Atmosphere: 5 Parking space: Plenty of parking Parking options: Free parking lot

harman-saini-1
23.05.2024

Service: Dine in Meal type: Breakfast Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Apple Cinnamon Fog Parking space: Plenty of parking Parking options: Free parking lot

colleen-brown-2
23.05.2024

No please or thank-you..it felt like I was bothering them Service: Take out Meal type: Other Price per person: CA$1–10 Food: 3 Service: 2 Atmosphere: 2

kyla-parkin
23.05.2024

I can be a pain because I’m so particular about getting my order triple toasted double butter but Cassie always gets it right. The staff is awesome and the food and drinks have always been on point. I order pretty much daily Service: Take out Meal type: Breakfast Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 5

FAQ

The restaurant offers complimentary WLAN for its customers.

The restaurant is accessible and can therefore also be used with a wheelchair or physical limitations.

More information

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