Al Tram - PARATICO
Al Tram
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The ambiance was perfect, elegant and intimate. The food was excellent, with each dish presented with care and attention to detail. A truly beautiful place... it deserves a star!! Excellent and highly recommended!
We went for lunch on a Friday, I have to say that I had wanted to try this restaurant for a long time and it did not disappoint me, very elegant atmosphere, attentive and impeccable service, good food, all quality but the octopus was spectacular, very soft, fried with rice flour which I must say was delicious, the price is average for this type of restaurant, it is worth trying.
We often go there for our birthdays or anniversaries because the atmosphere is beautiful, the staff are very kind, and the food is delicious; you can tell the ingredients are of the highest quality. It's the only restaurant where you can eat without feeling heavy in your stomach, even if you eat a lot.
Service and staff management need rethinking. Let 's start with the assumption that the place is truly well renovated and the modern American-lounge style concept stands out; I wanted to give it a full 4 stars, but alas, today was a negative experience. Let me explain: We ordered 2 casoncelli and 2 mixed fried dishes as our first course (which the waitresses confirmed as coming out together . From the moment we placed our order, 40 minutes passed for two casoncelli dishes and 1 hour and 10 minutes for two mixed fried dishes (so IMPOSSIBLE to have them together?! , despite having received confirmation. The food was good, perhaps the casoncelli filling was a little too raw, but the fried food was OK, light and the portions were adequate. The wait staff was a bit arrogant following our requests for information regarding the progress of the fried dishes. In short, they were pointless excuses and agonizing over their efforts. Perhaps we would have appreciated a couple of sincere apologies and explanations. The icing on the cake: the waitress opened the sparkling wine next to our table (there was enough room to be safe . Essentially, she watered my shirt, collar, and jacket... saying it would dry and the stain wouldn 't be there... I 'll see after the laundry. The management should have intervened sooner. PLEASE NOTE: the place wasn 't full. Basically, it was good and beautiful, but the staff (some specifically needed to be restructured. Best regards.
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