Reviews
What Mat doesn't like about Pho Banh Mi:
I recently ordered from a restaurant and unfortunately experienced a negative incident involving the cook's behavior towards the delivery driver. The food quality was good, but I was disappointed by the cook's rudeness towards the driver. It's essential for all staff members to act professionally and treat everyone with respect. I hope the restaurant takes this feedback seriously and resolves the issue to provide a m... View all feedback. What Jd likes about Pho Banh Mi:
The food was delicious, I had the lemongrass beef banh mi, very sweet and tender. The service was outstanding, our server Tony was very friendly and attentive. The restaurants atmosphere was very comforting, I had a great experience. Absolutely recommend! View all feedback.
Reviews from various websites
The service was extremely rude, the food was just okay, and the prices were high for Palo Alto. They did not fulfill simple requests, like providing extra bowls...
read moreI ordered a banh mi for takeout and was mistakenly given spring rolls instead (see photo). When I called from home, I was informed that they could not provide a...
read moreTldr: everything is just okay here both food and service). The safest option to eat is Pho at least I didn't feel like I wasted money on pho).The restaurant dec...
read moreI ordered Fish cake and shrimp vermicelli bowl. It was okay but not amazing. It is more like on the bland side. My family ordered other dishes which were also n...
read moreI recently ordered from a restaurant and unfortunately experienced a negative incident involving the cook's behavior towards the delivery driver. The food quali...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreThe restaurant received mixed reviews, with some customers enjoying the delicious food and excellent service provided by friendly staff like Tony. However, others expressed disappointment with rude service staff, incorrect orders, and high prices. While the food quality was praised by some, others found it to be bland or not up to par. The ambience and location were generally well-received, but issues with customer service and professionalism were highlighted across different experiences. Overall, the restaurant's mixed reviews suggest a need for improvement in customer relations and consistency in food quality to provide a more satisfying dining experience for all customers in the future.