Bojangles' - Palmetto
Bojangles'
Description
Frequent customers of this Bojangles express mixed experiences, highlighting inconsistent product availability and slow service as major concerns. Several patrons report repeated stock shortages, particularly with chicken and sides, leading to frustration and delays during lunch hours. Online and delivery orders also face significant wait times due to preparation starting only upon driver arrival. Customer service appears unresponsive at times, further dampening the experience. However, recent visits suggest some improvement, with faster service and friendlier staff noted. While challenges remain, these changes indicate potential for better reliability and customer satisfaction moving forward.
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I've been working nearby for about five months, and I come here two or three days a week hoping for something different since my lunch options are limited. However, they are often out of chicken and several sides. It's frustrating because the staff doesn't seem to care, and the manager doesn't seem to be any better.
Went in today and was told all they had was chicken biscuits. I said ok although that isn't what I wanted was ok with it but when I got home what they are calling biscuits is sad. This place needs to be closed down. Rude employees who don't care about customer service or taking pride in the product they are selling. Pretty sure they just don't want to make what they sell.
I used to come here on my lunch break. The service is terrible, they make you wait when no other cars are there, they are always out of something. I'm always late back to work from my lunch dealing with this establishment. New management, new workers, pronto!
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