Hanover Inn - Palm

Wow, what a bleak atmosphere. I enjoy dive bars, but this is on another level entirely. I can't help but feel like this is where happiness comes to fade away. T... read more Wow, what a bleak atmosphere. I enjoy dive bars, but this is on another level entirely. I can't help but feel like this is where happiness comes to fade away. The cleanliness leaves much to be desired, which might explain the dim lighting they maintain.

I had visited this place before for a drink or two, and the service was decent. However, I decided to stop by tonight to try the food they promote, but ultimate... read more I had visited this place before for a drink or two, and the service was decent. However, I decided to stop by tonight to try the food they promote, but ultimately, I left without ordering. The service was extremely poor.

The atmosphere is fantastic in this quaint small-town setting. I really appreciate the classic old-school bar with a pool table. The friendly staff always make... read more The atmosphere is fantastic in this quaint small-town setting. I really appreciate the classic old-school bar with a pool table. The friendly staff always make me feel welcome. A huge thank you for hosting our annual beef and beer benefit night for the race team!

Awful experience! The atmosphere is gloomy and uninviting. The restaurant lacks cleanliness, and the owner appears to be intoxicated at all times. No thanks! read more Awful experience! The atmosphere is gloomy and uninviting. The restaurant lacks cleanliness, and the owner appears to be intoxicated at all times. No thanks!

I visited the bar recently and had a negative experience with a young, slim female bartender who accused me of not paying for one of my beers. It's the bartende... read more I visited the bar recently and had a negative experience with a young, slim female bartender who accused me of not paying for one of my beers. It's the bartender's responsibility to take payment from my pile of cash on the bar—it's not my job to keep track of it. I consider myself a good patron, and when I told her I would never steal a beer, she didn't believe me. During my previous visits, I always tipped her and the other staff generously. However, she spoke to me in a condescending manner, became rude, and was convinced I had stolen from her. It's unfortunate because I am a good tipper, and the bar is conveniently located near my home. Because of this incident, I will never return, and I will inform my friends not to go either. You've lost a potential long-term customer over a beer that I actually paid for!