Bellatrix - Palm Desert

Bad experience overall. The food was not great. I came specifically for the Thursday prime rib special. I was not offered a choice of salad dressing and it came... read more Bad experience overall. The food was not great. I came specifically for the Thursday prime rib special. I was not offered a choice of salad dressing and it came drenched (in Italian dressing). The prime rib was mediocre at best and reminded me of airplane food. The worst part, however, was the service. It was extremely disconnected the server was so awkward and I felt uncomfortable speaking with them. To make matters worse, I did not get my drink until my main course, and even then it was only after asking where it was. There were many random service mishaps (like when another waitstaff asked if I was done and if I would like a box. I said I was done and no box and they just walked away and didn’t clear my plate? Which had been sitting there for 10 minutes). I was eager to get out of there and unfortunately ended up waiting another 15 minutes for them ro come get my credit card.

Wonderful evening with family. Prime rib night and it was perfect. Sat outside under overhead heaters. Very comfortable. Our server Shannon was awesome. The hal... read more Wonderful evening with family. Prime rib night and it was perfect. Sat outside under overhead heaters. Very comfortable. Our server Shannon was awesome. The half price on bottle of wine is a real bonus. Will definitely go again.

The prime rib was awful. The meat tasted bad, very tough. Bad quality. Salad and desert were good. Service was excellent.. read more The prime rib was awful. The meat tasted bad, very tough. Bad quality. Salad and desert were good. Service was excellent..

Service was good. Polite and helpful. However, absolutely horrible food. Went with a party of 10 for my birthday celebration. Bread was stale, my chicken over c... read more Service was good. Polite and helpful. However, absolutely horrible food. Went with a party of 10 for my birthday celebration. Bread was stale, my chicken over cooked snd dry. My friends food was either over cooked and/or cold. NEVER back again fordinner.

I had a terrible experience at this restaurant. 13 of us had a luncheon planned for two months. We had a section reserved for two months when we got there we we... read more I had a terrible experience at this restaurant. 13 of us had a luncheon planned for two months. We had a section reserved for two months when we got there we were told we could not have that space as it was unavailable. The table or section never wasused by anyone. The restaurant never had more than 4 tables of four the whole time we were there. Thank goodness we have so manywonderful restaurant to choose from. I have lived here for 15 years have gone to most every restaurants. This has been theworst.The food was sub standard. Strawberry salad had about 4 strawberry quarters. Rubin sandwich was 1/2 sandwich cut in half.Fries came with but I had to pay $2.50 for the coleslaw instead. The hostess was rude. Asst. manager tried to be helpful offered the spaced we had been promised to us after we were seated at two round tables pushed together. I will never go orrecommend this place to anyone. Run by a lot of very young people who have very poor customer service.