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Contribute Feedback What mark m likes about Limoncello:
Outstanding Italian food. Best in Northern Palm Beach County, including very competitive with Palm Beach itself. Always crowded, especially in season. Reservations a must always. Wine card always have some good by the glass offers. We have eaten there regularly since they came to this location a few years ago. Just keeps getting better. View all feedback.
What George Y doesn't like about Limoncello:
Terrible Italian restaurant. I saw insects crawling on the floor. Should close this place immediately. Limoncello is a disgrace to Florida. They need to go back North with the rest of them that come down here. View all feedback.
Sure! Please provide the restaurant review you'd like rewritten, and I'll be happy to help!
Service: Dine-in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5
Reservation was at 7:15 no appetizers but one soup dinner came out at 8:45 it was horrible the bolognese was dry and dark so old and reheated !!! the veal parmigiana was all breadcrumb and little veal the side pasta was so dry you can use it as drywall filler.... the service was horrendous and we spoke to the manager and he did nothing .... Pathetic we will never go back and have been there quite often WHAT HAPPENED?????
Service: Dine-in Meal Type: Dinner Price per Person: $50–100 Food Rating: 4 Service Rating: 5 Atmosphere Rating: 5
When the bill arrived, however, I was surprised to see that the corkage fee was listed at $40. I brought this to the attention of the waiter, showing him the OpenTable page indicating the $25 fee. Unfortunately, the waiter seemed confused and called over a manager, who also didn’t know how to handle the situation. Eventually, they brought over Nina, the general manager. I explained what had happened and showed her the OpenTable menu that clearly stated the $25 fee. Nina informed me that the corkage fee had actually been raised to $40 the previous month, but no one had updated the information on OpenTable. I stated that I based my decision to bring my own bottle on the $25 fee and suggested I could pay the original price now and adjust to the higher fee next time. However, she insisted that I must pay the $40, refusing to acknowledge my reasoning. Nina's demeanor throughout the encounter was unprofessional, rude, and condescending, which made us feel very uncomfortable. As a general manager, she should take responsibility for keeping the information on OpenTable accurate. If she failed to update the link, that’s her mistake and she should have offered an apology to the customer instead of insisting on the higher charge. If Nina struggles with providing customers with a civil and professional interaction, perhaps she should consider a different career path. I recommend saving your money and choosing a different restaurant where the management values its customers.
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