Arby's - Owosso

Arby's used to be fantastic, but lately, they struggle to get orders correct, whether it’s forgetting items or providing the wrong ones. During our last four vi... read more Arby's used to be fantastic, but lately, they struggle to get orders correct, whether it’s forgetting items or providing the wrong ones. During our last four visits, they’ve gotten our order wrong each time.

I wish there was a way to give negative ratings because I had a terrible experience at Arby's. They messed up my entire order, and even when I went inside to re... read more I wish there was a way to give negative ratings because I had a terrible experience at Arby's. They messed up my entire order, and even when I went inside to resolve it, they still didn't give me what I originally ordered. After checking the bags, I noticed they took my incorrect order and set it aside to be served to the next customers. That is so unsanitary! On top of that, they acted as if the mistake was my fault when all I wanted was my order. They definitely need better training or a staff overhaul, especially the girl with green hair who had a really poor attitude!

The 2 for $6 roast beef is delicious, especially paired with a large, ice-cold, refreshing soda on a hot workday—perfect! The service is quick, and the staff ar... read more The 2 for $6 roast beef is delicious, especially paired with a large, ice-cold, refreshing soda on a hot workday—perfect! The service is quick, and the staff are always friendly.

The food was rather underwhelming. While waiting for our order, we saw an employee in the back carelessly assembling the sandwiches, throwing them onto the warm... read more The food was rather underwhelming. While waiting for our order, we saw an employee in the back carelessly assembling the sandwiches, throwing them onto the warmer. Consequently, the wraps were falling apart, and the sandwiches appeared sloppy when served to customers.

Cheese sticks are amazing. Gyro is average. Curly fries are fantastic. It’s Arby’s—how can you beat 2 gyros for $7? read more Cheese sticks are amazing. Gyro is average. Curly fries are fantastic. It’s Arby’s—how can you beat 2 gyros for $7?