Arby's - Owatonna

Handsome kind gentleman were serving at the counter and drive through! Always a bonus when service is good. Love their roast beef read more Handsome kind gentleman were serving at the counter and drive through! Always a bonus when service is good. Love their roast beef

Arrived 630. Ordered roast beef and cheddar and curly fries. Order Arrived quickly. Sandwich ok. BUT curly fries had French fries mixed and only 1 curly fry was... read more Arrived 630. Ordered roast beef and cheddar and curly fries. Order Arrived quickly. Sandwich ok. BUT curly fries had French fries mixed and only 1 curly fry was intact with the balance just bits and pieces!! We sat towards the back when a workerdecided that was the time to stir dust up by vacuuming and drowned out conversations!! Workers are not at fault. MANAGEMENT!!

Normally like the food here but I keep having issues with getting wrong orders. Ordered the smokehouse brisket sandwich and just got a classic roast beef sandwi... read more Normally like the food here but I keep having issues with getting wrong orders. Ordered the smokehouse brisket sandwich and just got a classic roast beef sandwich, would've just gotten a far cheaper beef cheddar if I had known that would happen.

It's quite disappointing to approach the drive-thru and receive your order from an employee who appears unkempt, with messy hair that looks unwashed, unbrushed,... read more It's quite disappointing to approach the drive-thru and receive your order from an employee who appears unkempt, with messy hair that looks unwashed, unbrushed, and not tied back. It comes across as very unprofessional.

I ordered a sandwich with a small soda at Arby's, and it cost over $12. The woman working the counter was the only employee there and didn’t understand my reque... read more I ordered a sandwich with a small soda at Arby's, and it cost over $12. The woman working the counter was the only employee there and didn’t understand my request to have no bread. The sandwich was absolutely awful—only mildly warm at best and lacking any real flavor. When I asked if they had any grilled chicken options that weren’t drenched in grease, she told me they had removed everything grilled from the menu. I would give this establishment less than one star.