Starbucks - Overland Park

Love this location! Always get great coffee here and the staff are AMAZING!

Friendly staff, always helpful and the drive thru line moves quick

I love going in and getting a secret menu drink, there are so many options. Fruity or chocolate, or a mix of both! Such a variety to make your own drink just the way you like!

The night shift employee working 11/10 was very rude. I came at 7:55 pm, and i thought the place closes at 9 pm. She told me that they close at 8 pm due to low staffing and she asked me to leave right away. As it was raining heavily, i asked her that i need a minute to let the rain slow down before i leave the place, she refused and asked me to stand outside if i need. This is very unprofessional.

I have hesitated to write this review for over a month now. I continue to frequent this location thinking that the last experience was just a fluke. Today I was watching the frustrated mobile app customers that were all waiting on their order. The male barista had 0 sense of urgency or concern that one lady had been standing there for 20 minutes and then told her that they did not have her order. She kindly pointed to the sticker that was posted on the counter and said “there is is, it says Mary … – show