Potbelly - Overland Park

Will not be visiting or ordering from this particular location again. Have been really happy ordering here through Uber for the past several months, but just had the worst interaction with the store manager. Tried to call in an order, and was told I could place it online. Explained that I’m aware of that, but have a coupon which can’t be applied online so was calling ahead. Was told I could come in and order it in person. While I appreciate the explanation of how food service works — as if it’s … – show

Good sandwich, but store is so inefficient and terribly staffed I don’t have time to enjoy it.

Hi, We apologize for your experience. We appreciate you reaching out to us so we can continue to improve. We look forward to seeing you again soon. Peace, Love Potbelly.

Do yourself a huge favor and drive to the location off college blvd. The staff at this location clearly does not care. Ordered a turkey avocado, they gave one slice of turkey, forgot the avocado, mustard and peppers on our to go order. Absolutely shameful location and work practices. We will take our business to the college location from now on.

Food was good as any other sandwich shop..but sandwiches were a bit smaller.. prices were more than I would like to pay for a regular sandwich..