La Piazza - Ottawa

The owner unexpectedly entertained a small group of customers at a table in his restaurant. There were long wait times for three tables and several menu items w... read more The owner unexpectedly entertained a small group of customers at a table in his restaurant. There were long wait times for three tables and several menu items were not available, including pizza, calf dishes, and a bark meat dish. We ordered a glass of wine and a Coors Light, but the server was unsure if they had the latter and had to check. When they returned, they informed us of the available options, which were all imports as no domestic beers were in stock. We ordered the manicotti for dinner and fried calamari as an appetizer. The server brought us a few pieces of calamari on a plate, saying that was all they had and offered it to us for free, along with a plate of manicotti. We explained that we had both ordered the manicotti for our main course and had been waiting for it. We had to wait for another serving of manicotti to be prepared. No bread rolls, coffee, tea, or dessert were offered after the meal, only the bill. It was a strange and disappointing dining experience. The restaurant's website was not working at the time, we were unable to contact the owners before leaving a negative review.

The service and food quality have declined at this once-favorite restaurant. Missing ingredients resulted in disappointment every time we tried to order a meal.... read more The service and food quality have declined at this once-favorite restaurant. Missing ingredients resulted in disappointment every time we tried to order a meal. The portion sizes were small, leaving us still feeling hungry, especially as a family of four. The waitress was rarely in sight, and we had to flag down another waitress multiple times. The owner seemed more interested in sitting at a table than ensuring the functioning of the service. The terrace ambiance was lovely, but the hanging flower baskets posed a concern for our children seated next to them. Unfortunately, we will not be returning to La Piazza. Thank you for the memories, but they will be the last.

Came for a birthday dinner. enjoy the live music on the outside terrace. Top brands for the service. good Italian wine list. flatbread and pizza were very delic... read more Came for a birthday dinner. enjoy the live music on the outside terrace. Top brands for the service. good Italian wine list. flatbread and pizza were very delicious. many thanks for a beautiful evening

The service was friendly, was a little slow but expected. Nevertheless, the food was very mediocre. The sizes were super small and there was absolutely no flavo... read more The service was friendly, was a little slow but expected. Nevertheless, the food was very mediocre. The sizes were super small and there was absolutely no flavour. The sauces tasted like they came straight from a can. It was quite pricey but the portions (all...four of our orders) were skimpy. One of our dishes was served with a hair on it. The server took back the food and came back with the same bowl in 3 minutes. Initial order took full 30 mins.

We just got home from this restaurant. We have been several times over the years but this time was pathetic. It took over 30 mins to receive appetizers. Which w... read more We just got home from this restaurant. We have been several times over the years but this time was pathetic. It took over 30 mins to receive appetizers. Which was about 10 little zucchini sticks on one plate, 8 calamari on another plate and barely...there mussels in canned tomatoes!! We then wait another 40 mins for our main meal. Small portions with under cooked, almost raw potatoes that had been fried and microwaved. No side, no small veggies on side, nothing. Pizza cheese wasn’t melted. We ate bc we were starving. At this point we have said nothing. Then the bill comes!!! Each entree DOES NOT come with ANY side. We were charged $5 for each side of potatoes that came on our plate. So, for $24, you get a piece of salmon that is about 1 1/2” x 3”, that has no spice, and put in a pan. No sides accompanying it. When I go inside to complain about the bill to the waiter (who was very nice and understanding), he goes and gets the owner, who is sitting on the patio drinking! He, Frank comes inside, sunglasses on and says NOTHING. No apology, nothing. We will NEVER return here and I suggest you do not go here.