Reviews
What Sara Duffy likes about Cold Stone Creamery:
The closers on Wednesday night (10/18) were the best. We arrived just as they were closing up shop, but they were still so friendly and accommodating. They even made our ice cream perfectly. It was the best Cold Stone I've had in a while! View all feedback. What Markus Schmid doesn't like about Cold Stone Creamery:
I arrived at 6pm with my family for some dessert, but unfortunately the restaurant was closed. The lights were off, there was no sign, and it seemed as though they had only posted temporary hours with no further information. View all feedback.
Reviews from various websites
The closers on Wednesday night (10/18) were the best. We arrived just as they were closing up shop, but they were still so friendly and accommodating. They even...
read moreThe two young women working at the restaurant appeared disinterested and unfriendly. They did not greet customers or make them feel welcome. When I asked if the...
read moreI arrived at 6pm with my family for some dessert, but unfortunately the restaurant was closed. The lights were off, there was no sign, and it seemed as though t...
read moreWe stopped in there today, Mother's Day. They were very busy but the line didn't take too long. The service and ice cream was excellent. They were all friendly...
read moreThis ice cream spot is an Otsego hometown favorite that I’ve been going to for years! I guess you can call me “a regular”. While my favorite is the raspberry so...
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read moreVisiting Otsego Cold Stone can be an adventure in itself, with some customers singing its praises for delightful ice cream and friendly service, while others recount disappointing encounters with unhelpful staff and unfulfilled orders. Regulars cherish the fresh, flavorful options like the raspberry sorbet and beautifully crafted birthday cakes, often served with warmth and attention to detail. However, inconsistency in service, marked by closed hours and lackluster interactions, detracts from the experience. Overall, the charm of the ice cream and the potential for enjoyable visits remain, even if some experiences leave much to be desired.
Absolutely love how they take care of their customers. I ordered personalized cakes from Otsego Coldstone twice this year (we often go in summer), and each time...
read moreDefinitely love for this place. Staff are nice, efficient and the ice cream, of course it is delicious!
There was a decent line and only 2 people working. The two employees were amazing! They were patient with my children who wanted to order their own, friendly, b...
read moreIce cream was great just like every other cold stone. Husband got some type of chocolate signature one and the chocolate tasted slightly freezer burnt so that w...
read moreGreat staff and always your order perfectly. Somehow from the beaten path, but worth a visit.
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