Big Roy’s Café - Feedback

The dining experience here is excellent, a rarity in Ormoc City. I really enjoy the Spanish cuisine! read more The dining experience here is excellent, a rarity in Ormoc City. I really enjoy the Spanish cuisine!

The staff were incredibly friendly, and the ambiance of the restaurant was lovely. Although the decor didn't quite align with the theme of the menu, this seems... read more The staff were incredibly friendly, and the ambiance of the restaurant was lovely. Although the decor didn't quite align with the theme of the menu, this seems to be a common occurrence in the Philippines. The food was delicious; we ordered the roast beef, which was the most expensive dish on the menu. It was advertised as serving four, but it felt more like a perfect portion for one Filipino and one foreigner. I definitely plan to return and sample more items from the menu if I can. My only slight complaint would be that the prices were a bit high, but the fantastic flavors made up for it. Fortunately, there are also more affordable options available, so there's something for everyone.

Very clean, very good food. Have been there many times and plan to go many more!! A read more Very clean, very good food. Have been there many times and plan to go many more!! A

Location is away from the city center which makes the dining experience much more peaceful. Their dishes are great and worth the price plus their service is goo... read more Location is away from the city center which makes the dining experience much more peaceful. Their dishes are great and worth the price plus their service is good.

It's classy and the ambiance is good. The restaurant is located in a place not very far from the city. However, the only problem is its parking space since ther... read more It's classy and the ambiance is good. The restaurant is located in a place not very far from the city. However, the only problem is its parking space since there's not so much space for car owners to park.

Love the aesthetic design of the place. The food is also delicious. I had adobo for lunch. The pumpkin soup, fried chicken and pancit is highly recommended Serv... read more Love the aesthetic design of the place. The food is also delicious. I had adobo for lunch. The pumpkin soup, fried chicken and pancit is highly recommended Service: Dine in Meal type: Lunch Price per person: ₱200–400 Food: 5 Service: 5 Atmosphere: 5 Vegetarian options: It has for vegetarian foods to choose.

Can't say enough good things about this place. The service is always been great along with the food. Good atmosphere the staff is friendly and courteous. Just a... read more Can't say enough good things about this place. The service is always been great along with the food. Good atmosphere the staff is friendly and courteous. Just an all-around good place to eat. Service: Dine in Meal type: Dinner Price per person: ₱800–1,000 Food: 5 Service: 5 Atmosphere: 5

Good place to dine in for a family. Good service from their friendly waiter. Your order is delivered on time and in perfect temperature, hassle free, not too cr... read more Good place to dine in for a family. Good service from their friendly waiter. Your order is delivered on time and in perfect temperature, hassle free, not too crowded venue. Service: Dine in Meal type: Lunch Price per person: ₱2,000+ Food: 4 Service: 4 Atmosphere: 3

Best for a family affairsooo good food Service: Dine in Meal type: Dinner Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Roast Beef with Mash Potatoes and... read more Best for a family affairsooo good food Service: Dine in Meal type: Dinner Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Roast Beef with Mash Potatoes and Veggies

Delicious food! I just found it weird, I was unable to digest the crepe that they offered for dessert. Service: Dine in Meal type: Lunch Price per person: ₱800–... read more Delicious food! I just found it weird, I was unable to digest the crepe that they offered for dessert. Service: Dine in Meal type: Lunch Price per person: ₱800–1,000 Food: 4 Service: 3 Atmosphere: 3

We had our wedding reception on the 29th of July 2023, and the service was absolutely horrendous. There were no service crew for the food, so we had to put it o... read more We had our wedding reception on the 29th of July 2023, and the service was absolutely horrendous. There were no service crew for the food, so we had to put it on our plates ourselves. We also had to cut the lechon on our own. The water took forever to come, and the bride and groom didn't have any food ready for them when they arrived. The food was also not ready on time, and we had to wait for them to set up everything. We were a little surprised by this, as we've never had to pack our own leftovers at a restaurant before. In the end, we managed to pack the food without making a mess, but it was a bit of a hassle. We would have appreciated it if the restaurant had offered to pack the food for us. I was very disappointed with the service, and I would not recommend this restaurant to anyone. The food was actually great, but the service was so bad that it ruined the entire experience. I would give this restaurant 1 star out of 5. Here are some specific examples of the poor service: We had to wait 20 minutes for someone to bring us water. The bride and groom had to wait for their food to arrive. We had to cut the lechon on our own, because there was no service crew to do it for us. The food was not ready on time, and we had to wait for them to set up everything. We had to pack the left over ourselves. I would like to see the restaurant improve their service so that other customers don't have to have the same experience that I did. Here are some suggestions for improvement: Have more service crew on hand to help with the food. Make sure that the food is ready on time. Set up everything before the guests arrive. I hope that the restaurant will take my feedback into consideration and improve their service.

The Sopa de Granjero tastes great, the mixed veggies are not overcooked or soggy, the lamb, chicken and pork are the best Spanish recipes. For a change, visit B... read more The Sopa de Granjero tastes great, the mixed veggies are not overcooked or soggy, the lamb, chicken and pork are the best Spanish recipes. For a change, visit Big Roy's where food is not salty nor greasy.

Ill be quick. The food (well a good portion of the menu) is okay but the service is so bad. Even got lied to about the amount i was supposed to pay just because... read more Ill be quick. The food (well a good portion of the menu) is okay but the service is so bad. Even got lied to about the amount i was supposed to pay just because the menu wasn't updated. The waiter barely had the decency to tell me otherwise. One thing that makes a good eating experience is the service. It was totally bad. Ill responsive waiters.