Sbarro - Orlando

Don't let them give you the older dry pizza from under the counter when the nice fresh pizza is on display. People like to see what they're getting. Felt like a bait and switch. Would not have ordered what I got. Terrible unenthusiastic service as well.

Absolutely terrible customer service. The lady that worked on MLK day on Monday around 4 pm was pathetic. Doesn’t smile doesn’t greet and completely ignored me in the line. Jumps to people after me and then when I tell her I was standing before …. She says “ Oh I never saw you”Doesn’t even have the decency to say sorry .When I tell her I wanted cheese pizza she goes and gets pepperoni and says I never heard you say cheese. Still no sorry.We just had to walk away . I cannot be treated with disrespect . Understand you can have a bad day but you are behind the counter and you have to smile and learn to say sorry . Why would a mall like this even have a store of this kind!!! Please bring better people in this store or close it,

The food was a little overcooked and too crispy, but still loved it. It was super fast to get the food, but the atmosphere was a meh.

This guy is shady! Bait and switch! He pulled out the nastiest looking piece of pizza from below my view as the customer and tried to make me take it instead of the fresh one I could see.

I would've given it a better review. The pepperoni Stromboli was mostly cheese with a few slices of pepperoni thrown in to the mix. It did taste good albeit. The one that used to be near me would stuff it full. I was very disappointed.