KFC - Orlando

American, Lunch, Sandwiches
Menu
Full menu with pictures, prices and categories.

KFC

KFC
3.5 / 5 (3309 reviews)

Description

This restaurant has garnered mixed reviews from patrons. While some found the food fresh and enjoyable, others struggled with service inconsistencies, citing long wait times and understaffing as major issues. Compliments were directed toward specific staff members who provided exceptional customer service, particularly Millie, praised for her friendly demeanor and attentiveness. However, some expressed disappointment over hygiene practices and inefficient order handling. The establishment’s administration seems to play a significant role in affecting the overall experience, with calls for better staffing and improved management being common themes. Overall, the restaurant shows potential but needs significant improvements.

Last update: 05.06.2026 from: Angel

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★ 3.5 / 5 from 3309 reviews
nicholas-weldon
24.02.2024

After we were denied service at the colonial location due to them “closing” even though they don’t close until 1am, we came to this location. Millie or milly (not sure how she spells it) was awesome, me and my fiancé have never experienced service like hers at kfc. She was very nice, patient, kept apologizing if she felt that something was wrong, and her choice of words were one I’ve never experienced before (in a good way). She was even funny at one point, we ended up at the wrong window, and out of nowhere she popped her head out yelling “over here” with a big smile on her face. Thank you Millie for making our night way better than how it started coming out. You’re awesome and I hope kfc sees your worth!

vanessa-benevides-1
24.02.2024

Millie was fantastic! She was incredibly friendly and joyful, even at a late hour, which is not common in an employee. She was attentive and caring, and also very pretty! KFC, you have a great employee in Millie <3

kyle-corbett
24.02.2024

Thank you Mr Mood for caring about your store. It's very clean and the food is great. I had an issue with one of the employees at this location and he was on top of it right away and took corrective action immediately. It's nice to know when a bad egg comes around he removes it from the batch. Thank again for you phone call and taking such quick action.

angel-antunez-elepha
24.02.2024

I gotta say..i don't usually do reviews.. especially for fast food.. but I get lunch here a couple times a week and the lady who works drive thru is amazing! I'm assuming the people who make my food are too because by time I hand her my card for payment she had my drink ready and they have my food ready before the payment is even processed!!! very great customer service!!

svlyfe
24.02.2024

Delicious food, and there was a girl full of energy who brightened my entire day with her wonderful service.

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