Dunkin' - Orlando

Had the pleasure of Miyah and Ziyah recently. They made the day better for us. I'm used to substandard service before but these two really were true professiona... read more Had the pleasure of Miyah and Ziyah recently. They made the day better for us. I'm used to substandard service before but these two really were true professionals. Their supervision should be very proud to have those superstars on board. They're they ONLY reason I'll give this location another chance!!! They are to be commended for their efforts!!! Job well done Ladies!!!

I stop this morning at this location before work and i buy two medium coffee but when i drink omg the coffe be old taste so nasty i have horrible experince both... read more I stop this morning at this location before work and i buy two medium coffee but when i drink omg the coffe be old taste so nasty i have horrible experince both coffe went to the

The morning atmosphere at this coffee shop leaves much to be desired. Whoever Tasha is, she should not be assigned to the morning shift, let alone be responsibl... read more The morning atmosphere at this coffee shop leaves much to be desired. Whoever Tasha is, she should not be assigned to the morning shift, let alone be responsible for handling payments. She struggles to confirm orders, which often results in charging customers incorrectly, and she has difficulty providing receipts. If you bring up any issues with your bill, be prepared for an unfriendly response—she tends to speak rudely and lacks the basic customer service skills needed for her role. In fact, she often raises her voice and seems almost confrontational. I witnessed another employee having to call her name multiple times to get her attention, but she continued to ignore them. It would be wise for management to reconsider their choice of staff during the morning hours.

The 2nd worst dunkin. The 1st one on w colonial. Especially for the location near milliena, I was definitely shocked. Asked for medium iced coffee lite n sweet.... read more The 2nd worst dunkin. The 1st one on w colonial. Especially for the location near milliena, I was definitely shocked. Asked for medium iced coffee lite n sweet. Nasty customer service. Went to the window they had a hot coffee. They remade it.. but definitely not lite n sweet.

When you order and pay for a large ice coffee and you get a medium ice coffee. The one that 's full is the large the empty one is what I got yesterday at anothe... read more When you order and pay for a large ice coffee and you get a medium ice coffee. The one that 's full is the large the empty one is what I got yesterday at another Dunkin