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Contribute Feedback What Jordan Peacock likes about Captain D's:
The food is delicious and the drive-through is quick. They do a great job of getting orders correct. I give them 5 stars for that. I really enjoy the food. However, the indoor dining experience has declined. I am hesitant to dine in there again. The tables are dirty, there are ants crawling around some of the booths and near the register, and the ceiling tile is sagging and leaking water onto the floor during my last... View all feedback.
What J D doesn't like about Captain D's:
This was our first time trying this restaurant so we decided to stop by the drive-thru. The young woman taking our order seemed frustrated and unfriendly. I ordered shrimp, fries, and mac n cheese, while my son got a soda and churro fries. After paying, we were asked to pull up and wait for our order. Twenty minutes later, we received our food. To my disappointment, there was no sauce for my shrimp, and everything wa... View all feedback.
Love it! Just remember... food is made to order be patient, food will get to you hot!! Clean place and great food!
Good customer service! I utilized the drive thru so from what I could see the inside looked clean. The jalapeño poppers were very crispy and cheesy? I think with the exception of the crab everything was fried perfectly (shrimp fish. The coleslaw tasted a bit eggy; and I didn?t try the bread. But the okra was delicious!! Overall a pretty good experience, would visit again.
Just do yourself a favor and drive by, and go somewhere else. The employee Keyanna was very inattentive when ordering. She missed ringing up a drink and when the other worker noticed, she acted like we did something wrong when we were given the cup. The fried food was obviously not fresh, the macaroni and cheese was cold. The lobster roll was decent at least. However the employees are downright inappropriate. They were loudly discussing inappropriate conversations, cussing, and talking about other staff. Completely inappropriate while customers are in the restaurant. Where?s the undercover boss when this place clearly needs it.
I don?t know why I keep going back other than my father in law is elderly and loves the fish from here. I quit ordering coleslaw because they put it the box with hot food so by the time I get home to eat it, it?s hot and spoiled. Tonight I went in and ordered a 10pc family meal only to get home and find out I only have half my fish. I was not about to go back over there in the rain just get 5pcs of fish and get back home for the rest of my food to get cold. I called the number they have on the website and on the receipt but wow the persons mobile number I?m calling isn?t taking calls right now. Like WTH???? Get it together!
Fast and friendly service, food was pretty good. The place was empty at the time we went but it was very quiet and cozy feeling.