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Contribute Feedback What Ashley Sanchez doesn't like about California Pizza Kitchen At Flatiron:
Doesn't even deserve 1 star. AWFUL food... just AWFUL. The pizza was dry, cheap and overpriced. A crusty tombstone frozen pizza has more flavor and quality. Coupons were under my hotel door. It's not even worth FREE. The driver was in such a hurry to get the food into my hand that I yelled for him to stop so I could see what he was leaving me. He looked at me with a blank stare and jetted for the door. I'm PISSED. Th... View all feedback.
I'm giving this place one star, and that's being quite generous! My family ended up losing $37 on a meal that was inedible. The pizza was burnt, and the cheese sticks were cold and as hard as ice! To make things even worse, when I called to express my concerns, the person who answered put me on hold and then said he couldn't locate his manager. The next day, I managed to speak with a manager who assured me that I would receive a refund, but that never happened. Now, every time I call back, they pick up the phone and then hang up on me. If the customer service is this bad, just think about how awful the food must be! It's absolutely unbelievable!
This restaurant truly doesn't deserve even a single star. The food was absolutely awful. The pizza was dry, of poor quality, and way overpriced. I've had more flavor and better quality from a frozen Tombstone pizza than what I was served. I found discount coupons for this place slipped under my hotel door, but honestly, it wouldn't be worth it even if it were free. The delivery driver was so eager to drop off the food that I had to shout for him to stop so I could check the order. He just stared at me blankly and hurried towards the door. I'm extremely frustrated. The pizza looked like it had been made yesterday and simply reheated.
I strongly advise everyone to steer clear of ordering from this place—it's a scam. I called back to voice my dissatisfaction, and while I was told that the manager would return my call, an hour passed without any response. When I called again to ask for their location in order to return the pizza for a refund, I was informed that they do not offer refunds. I warned them that I would report their fraudulent practices, and the person on the other end simply laughed and said, "Good luck." It's time to put a stop to these scammers. I cannot support dishonest businesses like this.
Awful service! What a letdown! I strongly suggest steering clear of this restaurant. The delivery driver even hung up on me because he was unwilling to come to our villa. The pizza was burnt, the pepperonis were overcooked and dry, and the wings had a strange smell. I attempted to call for a replacement, but they promised that the manager would return my call, which never happened. They don't have a physical location; they just deliver from an unknown place and slipped a random flyer under our resort door. Avoid this place at all costs! Be cautious.
This restaurant is deserving of a rating of zero. If you're nearby, I strongly advise against eating here. We ordered a large pizza topped with half pepperoni and half cheese, along with wings, garlic bread, and cheesecake. After waiting 40 minutes for delivery, we received a cold, burnt pizza instead. Instead of wings, we were given hard chicken nuggets with cold fries. The garlic bread was also dry and cold. As for the dessert, it bore no resemblance to cheesecake; it was just a tasteless graham cracker. Overall, it was a very disappointing experience after a long day at Magic Kingdom. I cannot recommend this place.
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QR-code link to the menu
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