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Contribute FeedbackThe Willows Coffee Shop, located in a charming garden centre, has received mixed reviews on its food quality and service. While some patrons had a positive experience and found the prices reasonable, others felt that certain dishes were overpriced and burnt. The staff were described as friendly but in need of improvement in some areas. However, the atmosphere was praised, with a bright and welcoming seating area. The cafe offers a variety of menu items, including home-baked goods. Overall, it seems like a decent option for a casual meal, especially when combined with a visit to the adjacent garden centre.
Excellent service, excellent vegan food including cake
We always love to choose a lot from my fav is the salad and the cheesecake.
The food we had today was a bit hit or miss, with some dishes being overpriced and burnt while others were good. The staff were a mix of friendly and helpful, with some needing to improve their customer service skills. Overall, we usually enjoy coming here so I'll chalk this up to just having a bad day. Next time, I'll make sure to carefully read the menu to find better value items.
My husband and I had a delightful lunch at this restaurant that we had visited before. We ordered baked potatoes with Coronation Chicken and Beans and Cheese, which were served quickly by friendly staff. You have to order and pay at the counter with your table number, and then they bring your food to you when it's ready. On our second visit a few days later, we tried the delicious Caramelised Onion Cheese scones, which were served with excellent coffees. The prices were very reasonable, there were great lunch options, and the cake selection was fantastic. The restaurant is only a few minutes' walk from Kirkwall High Street, making it definitely worth the short walk.
Been going for years! Food always great and well priced. During covid their cleaning routine was the best I’d seen anywhere which included trips away to glasgow and edinburgh. Christmas menu at the moment is fab.