Kfc - Oregon City

Just want to give a huge thank you and shout out to this KFC/A&W for their outstanding customer service, and willingness to accommodate me. I'm normally not one of those people who demand for something that used to be on the menu, but ever since I've tried the caramel cheese curds, I haven't been able to stop getting them. This is coming from a guy who ate KFC maybe once a year. Now I go once a month lol The KFC/A&W in Clackamas has an employee that works the drive-thru speaker (not the sweet young girl at the window; some older rude woman) that even though they have hot caramel, refused to do anything to get me a side of it to dip my cheese curds in. She says there is no hot caramel button. I even offered to buy a sundae and put the sauce on the side. She kept telling me no, and as a friendly guy who works food industry (server/bartender), I couldn't wrap my head around why they couldn't charge me for it if they have it? So for the 5th time, I drove to THIS KFC/A&W location to get my cheese curds with a side of Caramel. They happily charged me for the sauce and gave it to me. So amazing job on the great service. I really really appreciate it!

They were so nice and kind. They put so many extra sauces in our order too lol. They communicated well it was an overall enjoyable experience coming here. I've never been a big fan of KFC but the way they conducted themselves was so refreshing and nice. I would definitely come back.

WHERE THE CHICKEN???? This review is not about the taste, how clean or friendly staff is...this is the downsizing of the chicken KFC has chosen to use. I got the $20 fill up.. the problem is the size of the chicken won't fill you up. Each piece was under 5 inches in length. I had one leg and finished it in 3 bites. This seems to be a common theme with KFC. Will not be going to any KFC until they buy a better quality of chicken in size. My suggestion is on Monday's Albertsons has cheap chicken dinner meal for half the price. Friday's Safeway has the same deal. Their chicken is just a tasty and twice as big as what you would get here. Don't waste your money on chicken here... Albertsons or Safeway it better UPDATE. I posted this on Twitter also and within 30 minutes I was in contact with customer service. Have a voucher coming. Let me be clear the size of the chicken is not the local store issue. This is a corporate office issue. The store can only buy from Corp office. The local store is great, Corp office needs to change what they are buying and sending out to the store for the consumer

Friendly service but unless you like mushy greasy chicken id try somewhere else. Chicken wasn't raw but the breading was. Not worth the $40+ for the family meal

We ordered a plain cheese burger and paid for a plain cheese burger and then they gave us a papa burger with tomatoes and everything on it. We took it to the front and they said that the cheese burger has that stuff on it. Okay? And the picture on the menu clearly doesn't have all that on it, but they kept telling us it had it. We ate it but it was frustrating to be treated like we were crazy. I tried to do the survey on their receipt to let them know about this issue but the receipt didn't have a code and the site said our receipt wasn't valid. So here I am on Yelp! Anyways. That was frustrating