Sunset - ORBETELLO

#15 - Seafood - ORBETELLO, Pasta, Italian
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Reservation request for Sunset.

Sunset

Sunset
3.5 / 5 (1286 reviews)

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Last update: 13.05.2026 from: Lavinia

Reservation request for Sunset

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★ 3.5 / 5 from 1286 reviews
mar0uschad
07.03.2024

Never again. Non andarci se sei celiaca! They assured me I could eat here as a celiac but 2 hours after leaving the restaurant I had a nausea attack and vomited for two full hours because they either served me gluten or made big mistakes in preparation. Pretentious luxurious restaurant. I would say the WORST eating experience of my life. To start off: I 'm not writing this review to trash the restaurant, I 'm writing this review to warn others to never go here especially in case you are celiac have to follow a gluten free diet. I had dinner here Saturday night with friends. Before going to the restaurant we called TWICE to make sure I could have dinner here since I am celiac vegetarian. We obviously also informed the waiter when ordering. The first time we called an employee of the restaurant answered and told us we should call again the next morning to speak with his manager as he wasn 't sure if they could do something since the kitchen is contaminated with gluten and thus not suitable for people with celiac disease. The next day we called the manager answered us and told us that it was all okay: that they could prepare something on the spot for me and that I didn 't have to worry. When someone tells me something like this I trust that they clean their knives cutting boards and inform their chefs to pay attention. On Saturday we arrived at this luxurious restaurant I can now assure you that the only luxurious aspect of this place is it 's design, it looks nice but that 's all. Once we arrived the waiters didn 't remember knew I was celiac vegetarian. They were completely unprepared and in the end I could only get a simple pasta with tomato sauce as a first course and an embarrassing plate of cheese as a main course (let me specify: two kinds of cheese without any kind of marmalade sauce). I would say besides the fact that I got sick because of their fault, this is already something embarrassing for a luxury restaurant. However, the worst part of this evening was when I realised they either served me gluten or made some major mistakes causing contamination (I think they either served me pasta that wasn 't gluten free or boiled it in the water they boil their other pastas in). Shortly after leaving the restaurant I started feeling stomach ache and I started vomiting (this happened twice before, the only two times when I accidentally had gluten). Once my partner called the restaurant to inform them about the mistake they made (to inform them because unfortunately mistakes happen, even though this is not an acceptable mistake) the first thing they asked was whether I didn 't just feel sick because I went drinking afterwards (fyi I obviously didn 't drink and I know when and how it feels when I accidentally eat gluten). It took a while for them to apologise and recognise their mistake. Truly from start to end a terrible experience. My intestine now has to heal I 'm still feeling bad after two full days and it will take a while to recover. In 13 years of having lived with celiac disease I NEVER had such a bad experience with a restaurant I never got served gluten and they always made sure to provide me with a gluten free non contaminated meal except for here. Truly embarrassing. Besides my personal experience, my friends (and as some other reviews show) told me their food wasn 't worth what they payed for. Really, if you can: avoid this restaurant. Marouscha.

shellfos
07.03.2024

Love this restaurant, a hidden gem whether you are walking over from alamone or drive up from Argentario. We had an amazing TarTar, superb Pasta with clams.

yavark
07.03.2024

For Italy this is not a cheap place. Good wine selection, but at the end two things were disappointing. I ordered Crusted Tuna. The fish had no flavor or taste. I could have been eating crusted Tofu! Service was slow at the end of the evening. Had to ask for the bill three times, and then a 10 minute wait till it was paid. Place has car parking and is a 10 minute drive from town. It’s a seafood restaurant, no meat. Major CCs accepted. Nice location.

lavinia-l-snake11
07.03.2024

The restaurant claims an elegant atmosphere and fine dining experience however... It only lived the expectations of a market style negotiation with good, but slightly over priced food. Our bill came out wrong surprise! 2 desserts we didn 't order were charged. A waitress came and made a first guess we might have ordered 1 dessert only . We said we took none. She made a second guess and proposed 10 euro less out of the bill (which was still superior to our order). We asked for the right bill; another waiter brought it and excused himself. We tried to explain him that we needed to ask 3 times for the correct bill when he had a rather rude arrogant reaction. His behaviour didn 't match the pretentions and price of the place. They could have made a commercial gesture and given us a digestive or so, but nothing was proposed. Pity for the food but highly not recommended for the service...

exil-basler
07.03.2024

The restaurant comes in a relaxed manner. It serves excellent fish. Without booking, Thursdays, Fridays and Saturdays, its not certain to get a table

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