Louie's Chicken Opelika

Juicy chicken. Good service. Sadly they were out of three menu items.

I got the wing plate tonight n I will have to say they are the WORST wings I have ever ordered. They were extremely small n over cooked like they had been warmed over. Even the fries were soggy. There is no comparison between this Louie’s and the one on Moores Mill Rd. They have some of the best wings in this area. I will never go back to this location again snd they do not use COVID protocols.

I had the burger and fries meal. I added bacon and cheese to it. The burger was delicious (I wished it was a little less well done)! The buns were soft and lightly toasted, the tomato slice was firm, and the lettuce was good. I would suggest not cutting the lettuce to such small pieces to serve and to use the whole leaf instead. The only thing I did not like was the fries. They were unevenly cooked. But overall everything was good.

The customer service was good, but the food wasn't. My tenders and fries were old; probably cooked the day before and reheated or refried. The tenders were very small and not worth the cost. I won't be patronizing this establishment again.

I just left this place at about 12:50pm and the service was awful!! My sister and I had the SAME exact order and paid the EXACT same price for our chicken finger meals with drinks. We are in the drive-thru and pay for both of our order with one lady and she gave us one drink. Another RUDE lady hands us the food and then we mention that we were missing one drink. She first asked if we paid for both order uhm YES DUH! Then we proceed to tell her that we were still missing the drink and she says that the 5 piece chicken finger does not come with a drink but it CLEARLY says it on the menu that the chicken finger plate comes with fries, toast, AND and drink! We explain we had the exact same order and we have one drink, how does one person get a drink and not the other!? Clearly some of the workers are not competent and it's a ripoff! THEN I told the lady that I had asked for BBQ sauce and she says their is some Louie sauce (whatever the home sauce is) in the bag. I said yes there is, but I wanted bbq sauce. She proceeds to say she wants the Louie sauce back to give me the BBQ. What kind of foolishness? I was dumbfounded so I gave the sauce back, but I should have just driven off with both.. It was most idiotic experience I've ever had.Horrible customer service. I'm never going back.