Burgerfi - Opelika

Location permanently closed. Nothing to comment. Updated from previous review on 2023-01-10

Location permanently closed. Nothing to comment. Updated from previous review on 2023-01-10

Very disappointed. I used to love this location for its fresh, quality food, but no more. The dining area was humid and uncomfortable. One ice maker was still broken (over a month since my last visit), the fries were not fresh and poorly seasoned. The burger patties were tiny and unimpressive. Service was very slow for a fast casual chain, and I noticed (to late) that most tables were waiting on food. (This was not a busy night)

Onion rings were fantastic. All of our other food was just ok. Took my family of 6. Burgers were bland, both bathrooms were nasty, and service was not very good. Our milkshakes never even came so I actually had to get a refund when we were leaving. After hearing good things about the BurgerFI chain, I was looking forward to trying it. But the experience we had for all the money we spent makes this not worth it. I doubt we’ll ever go back, especially to this location.

Slow service for sub par burger and overcooked fries. The meat on the burger was thin and way over cooked. Took over 25 minutes to get the food which would be fine if the burgers were thick and needed that time to cook. They were paper thin and would cook in 1 or 2 min tops.