Tokyo Wako Ontario

Food and service is great! But Only the Teppan tables were open. My date and I wanted a more intimate setting so we asked for a booth and they abliged. That was really cool of them. But they closed at 9pm on a Friday which was a bummer when we got there at 8.Food: 5/5

This review is strictly for the general manager Andy. We came in to celebrate my sisters Doctorate graduation and he really ruined the experience. We had a reservation for 12:30pm and half of our party was here at 12pm and he stated he could seat us as soon as our other half came (understandable). Our other half came in at 12:15pm and he then stated he could not seat us because there are walk ins coming in. He was extremely rude when addressing us and stated he said he was able to seat us earlier. It really hindered our experience for such a beautiful celebration especially given that the host was apologetic on his behalf. It is not appropriate for a general manager to speak rudely and lie about what he had said. This is unfortunate because it was our first interaction as soon as we walked in. Hopefully he receives proper training with addressing people.

Dined here tonight with Veria as our server and Don as our chef. Veria was very personable, quick and attentive considering she was covering multiple parties. Don was absolutely hilarious and all of our food was delicious. We frequent here at least once a month and will continue to return.

From the beginning to the end, our experience here was GREAT! In making the reservation, the hostess over the phone was so helpful and patient as she answered all my questions with no hesitation. We were here to celebrate my Mom's 70th birthday and our experience was wonderfull All thanks to our AMAZING Chef Adaml Adam was very entertaining and attentive to everyone's needs, as we had a couple of picky eaters in our party, LoL Adam made sure that everyone was taken care of and especially my Mom! He is definitely a people person, very witty and his personality, a breath of fresh air. He definitely is the Chef to ask for when visiting the Ontario location. The food was so good, the steak and shrimp was cooked to perfection. Thank you Adam for making my Mom's 70th Birthday Celebration so memorable and so much fun!

Walking into the restaurant they had a couple ponds with koi fish, it was a relaxing setting. We had made reservation and we were sat quickly. We had a very friendly server, he was attentive to everyone at the table and remembered all the drinks. My husband and I ordered the rising sunrise and dragon roll. The rising sunrise is the most delicious roll! It was sooooo goooood, the dragon roll was good too. Our chef was awesome, he did a lot of tricks and made some jokes which kept everyone at the table focused on his cooking. Everything tasted delicious!