Subway - Oneida
Subway
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The meatballs were supposed to be doubled, but instead, they had red onions and provolone, and there were only eight meatballs. We reported this to the manager, who was very rude and didn't seem to understand our concerns. She kept calling back, and we’ve decided that we will not return; this is the third time we’ve had issues there.
I can't believe there was only one girl handling 20 orders for five hours straight! This company really needs to give her a raise, and the owner should step up their game. With three people on the shift—two full-time and one part-time—they might actually have proper coverage! It's frustrating to see such an issue. She was fantastic and definitely shouldn’t have to work alone like that. Seriously, give her a raise!
I was attended to by an older woman, whom I believe might be the owner's wife based on my past visits. Unfortunately, she seemed hurried during my order, insisting on my choice of vegetables before even putting the meat on my sandwich. She rushed me to the cash register before adding the cheese, and in her haste, she ended up putting the wrong vegetables on my sandwich—even though I was the only customer there at the time. It was a disappointing experience. I plan to return, but I won’t let her make my sandwich again. On a positive note, Stefanie was as wonderful as always, and this situation isn’t her fault.
