McDonald's - Oneida

I had an incredibly disappointing experience at the Onidea location. The service was the worst I've ever encountered. It seemed like the staff, who are fully gr... read more I had an incredibly disappointing experience at the Onidea location. The service was the worst I've ever encountered. It seemed like the staff, who are fully grown adults, struggled to understand basic instructions. When I was charged for an item I never received, the employees argued with me and even took my receipt. The fries were so heavily salted that they burned my tongue! I ordered a French vanilla iced coffee, light and sweet with extra vanilla, but when I specified my order, I was asked what "light and sweet" meant. I guess I shouldn't have expected much from a McDonald's. If the staff dislikes their jobs, perhaps they should consider finding employment elsewhere.

Whoever is checking the doordash orders before they go out, needs to be re-trained. We almost NEVER get straws with our orders. That's not on the driver. The or... read more Whoever is checking the doordash orders before they go out, needs to be re-trained. We almost NEVER get straws with our orders. That's not on the driver. The order is sealed and they aren't supposed to mess with it. Also I just got a burger with no bottom bun. How do you miss that? Sure I can contact DD and get money back, but it's getting to the point where just about every order has some sort of issue. Most of the time it's whole items just missing. Drive-thru and dinning room, I have no complaints there.

My boyfriend just went to your McDonald's for his lunch break and had to pick up some items for his Co worker. While ordering, after ever item he said, he was r... read more My boyfriend just went to your McDonald's for his lunch break and had to pick up some items for his Co worker. While ordering, after ever item he said, he was rudely asked if that was all. When he picked up the food he had a simple question about which drink was which he was met the window slamming in his face. Absolutely ridiculous, I know you don't need our business but keep this type of service up and we won't be the only ones that never come back again.

I'm not sure if the staff is just having a bad day, but it seemed like they went overboard with the ketchup. The burger was drenched, as if it contained about 2... read more I'm not sure if the staff is just having a bad day, but it seemed like they went overboard with the ketchup. The burger was drenched, as if it contained about 20 packets of ketchup! I ended up having to wipe most of it off.

If I could give a no star I would have. I asked for the sandwich to be made fresh on march 23 around 3pm , because the order I had the previous day was cold .an... read more If I could give a no star I would have. I asked for the sandwich to be made fresh on march 23 around 3pm , because the order I had the previous day was cold .and if I could post the greasy sloppy burger that was served to me and fell into my lap and ruined my work clothes on my lunch break I would have. I will never return