Tropical Smoothie Cafe - Omaha

I've been to quite a few of these places around the country, but this one has had the best service so far. Everyone I've met here is very kind. Also, pro tip get the Bahama Mama without the turbinado and get a sugar substitute instead. To die for without the extra calories!

1st time visit. Very nice cafe offering healthy choices of food and drinks. Very unique and I?d say it?s very good. I?ll come back. Choice was on upside app and thought I?d give it a try. Thanks

I really enjoy your smoothies; however the last 3 mornings I have stopped by, waited in the drive thru, and the man who works opening shift never takes my order. I see him in there just standing around, but he isn't actually working. Maybe have a talk with him and let him know if your store says they open at 7am, then he needs to open at 7am and take orders. Any other time I have gone the kids working have been great and no complaints about anything.

I placed an order online and drove 20 minutes to pick it up after working out just to arrive to the location and no one being there despite the posted hours stating there should be someone. The folks at corporate were kind enough to initiate a refund for me and were very easy to work with... For that I am appreciative Based on other reviews, it looks like other customers have experienced this as well and there is a serious management issue at play. @Tropical Smoothie Management, it would be great to know how you plan to address this issue for future customers and to ensure this location does not go under.

This place far exceeded expectations. We tried it once and had their smoothies. Yes, I waited a little bit in the drive through, however, they are mixing up fresh smoothies so that is as expected. We just tried it again today and got their wraps. They were delish! We ordered on the app ahead of time for a quick pick-up. The staff was very nice and we will definitely be trying more of their menu. P.S Treat yourself to a cookie...they were so yummy and soft!